A florist POS system makes daily transactions easier and seamless. It includes both hardware and software components that can enhance your user experience. However, a cloud POS system like Hana is an even better way to introduce a POS system to your business as it doesn’t require any specific hardware. Rather, you can enjoy all the benefits of the point-of-sale system with the normal electronic devices like your macbook, desktop, ipad, or even your smartphone.
Overall, a POS system takes care of the entire shopping process and makes it convenient for customers to shop with your brand. However, when implementing a florist POS system, one must consider a few functionalities that are a must-have in the system.
5 Must-have Features in your Florist POS System:
There are several florist POS systems in the market. So, it is quite natural to get confused when buying a POS system. If you are uncertain about which floral POS system to buy, look for the following features or functionalities in the POS system.
- Ecommerce integration
If you are a hybrid business, i.e. you operate in both online and offline mode, then this is the must-have feature for you. Florist POS systems must have integrations with florist eCommerce websites. This will ensure reduced data entry errors and will save a lot of time. With an integrated POS system, florists can track orders, deliveries, and shipping processes for both their online and offline businesses simultaneously and from a single platform. Also, the transactions can happen much faster, providing an opportunity to take more orders promptly. Overall, the eCommerce integration feature in a POS system makes your service more efficient.
- Marketing tools
POS systems like Hana provide great support regarding your organic and paid marketing plans. If you are a small business, you will benefit from the marketing support provided by your POS system. With integrated marketing tools, florists can automatically send customers promotional offers like discounts, free delivery, gifts, etc. Also, you can automate other forms of marketing like social media marketing and ad promotions.
- Florist website
Comprehensive florists POS systems enable users to choose any florist website design that they think will be attractive and appropriate. You can publish your florist website in seconds. You can also explore the option of using templates or designing your website from scratch. Web builders in florist POS systems allow florists to create beautiful and aesthetically appealing flower shop website designs. Also, it ensures easy management of the website elements.
- Customer relationship management (CRM)
One of the most important features of a florist POS system is customer relationship management. The system must allow users to analyze valuable customer data. For instance – Which products are high in demand? Further, the system must have sender and recipient databases, saved addresses, delivery details, order history, records about customer likes & dislikes, etc. Such information will help you serve your customers better.
- Inventory management
Inventory management functionality is a must in a florist POS system as it helps a lot, especially during rush hours or peak festivity times. The inventory tracking and management feature enable florists to check the updated inventory before taking orders through their new web design flower shop. Often new florists with eCommerce websites take orders online and later find out about the unavailability of flowers. Therefore, it is necessary to have inventory management functionality so that florists can track the incoming and outgoing inventory.
Besides these main functionalities, there are other extremely important features like a secure payment gateway, faster transactions, sales reports, analytics, etc. that must be present in a florist POS system. Hana Florist offers you with all these amazing benefits and a lot more. So, without wasting any more time, give it a try now!
