Top 10 Call Centers in Delhi


Call Centers in Delhi
Top 10 Call Centers in Delhi
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Delhi, being the capital city of India, is home to quite a large number of call centers. And since the call centers accept all the candidates who apply, one can try their luck for a job here, even if they are fresher. The job of the call center representatives is to answer any incoming calls as well as make outgoing calls to their customers or potential customers. They offer guidance and assistance on behalf of the companies to people who have any queries or concerns and are in a dire need of solutions. In this article we will study about the Top 10 call centers in Delhi.

?f one wishes to apply for this job, one needs to be very fluent in one basic language i.e. English, Hindi, etc. Before applying for a job, one needs to be completely aware of the company they will be working for and should have excellent time management skills. The other skills that one must have are the ability of good listening, problem-solving skills, and multi-tasking.

Mentioned below is a list of some of the best call centres located in Delhi.

List of Top 10 call centers in Delhi:

Call2Customers:

Call2Customers is a subcontracting call center located in East of Kailash, Delhi that helps deliver BPO and Call Centre Services to their customers. The services it offers are telesales, chat support, data entry and data conversions, telemarketing, email support, etc. It also offers digital advertising services, content writing services, infographics services, Microsoft IT services and review generation services. Its client base resides in countries such as the USA, Canada, United Kingdom, Spain, Australia, Poland, Denmark, China, Russia, UAE, and Hong Kong. This is one of the Top 10 Call Centers in Delhi.

  • Rating- 3.5
  • Founded in-  2011
  • Contact– 09891057170
  • Address- UGF 251 Upper Ground Floor, Sant Nagar, East of Kailash, opposite Church, New Delhi, Delhi 110065
  • Website- www.call2customers.com

SunTec India:

Suntec is a multi-process IT outsourcing service providing a call center located in Pitam Pura, Delhi. Its client base comprises about 7,800 organizations which also include the Fortune 500 brands. Suntec helps you manage data, is a leading eCommerce service, has worked with over 400 publishers, and so much more. It also provides a huge variety of photo editing tools such as panorama, background removal, and color creation, as well as offers digital marketing services that help increase conversions. Suntec has won the trust of some of the most well-known brands such as Panasonic, Honda, PepsiCo, DreamWorks, Vodafone, Bose and many more. This is among the top Call Centers in Delhi.

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TravelsBpo:

TravelsBpo, located in East of Kailash, Delhi, is by far the best and most well-reputed travel BPO services call center in India. It offers personalized call center services in partnership with Call2Customer and prides itself on having 100+ workplaces and 5+ years of experience. It offers services such as business travel booking and management, travel mystery shopping, competitive price analysis, and flight management, to name a few. This is one of the leading call centers in Delhi.

  • Rating- 4.7
  • Founded in- 2011
  • Contact- +91 09891057170
  • Address- 251, East of Kailash New Delhi, India
  • Website- http://www.travelsbpo.com/
  • Email- [email protected]

JindalX:

JindalX is a leading global service company situated in Moti Nagar, Delhi, that prides itself in finding the missing ‘X’ that contributes towards the rapid growth of the center. Its transformation model SAINT, which stands for Stabilize, Analyze, Initialize, Normalize and Transform, helps deliver an awesome Xperience to each of its clients. It provides cost-effective solutions across the fields of Software Development, Data Analytics and BPO/ KPO. Its wide variety of solutions includes Customer Xperience (CX), Content Curation, Revenue Cycle Management (RCM), and Revenue Management (CPG). JindalX serves its clients in a wide range of industries inclusive of retail, healthcare, manufacturing, advertising, and many more. This is the outstanding call centers in Delhi.

Intrust Global:

Intrust Global eServices Private Limited is an organization driven by the customers themselves and renders knowledge and legal services to its clients. Its main roots lie in New Delhi, however, it has thrived over the years, and now it has branches reaching to clients in North America, the Middle East, as well as Europe. Patent search and analysis, patent commercialization services, trademark support services, and patent drafting and prosecution assistance are the services it offers its clients. This is one of the top call centers in Delhi.

  • Rating- 3.4
  • Founded in- 2005
  • Contact- +91-80-23384003
  • Address- Indra Prakash Building, 212-220, 21, Barakhamba Rd, New Delhi, Delhi 110001
  • Website- http://www.intrustglobal.co.in/
  • Email- [email protected]

VR Telemarketers:

Located in East of Kailash, Delhi, VR Telemarketers is a cloud-based call center. It provides b2b call center and b2c call center services to its clients. As of now, its client list comprises some of the leading e-commerce companies and some enterprises. Some of the services they offer are IT Support, Cold Calling Telemarketing, Inbound Tele Sales Service, Telephone Interpretation Service, Telemarketing for Database Cleansing, Avatar Tele fund Raising, besides many others. This is one of the top 10 call centers in Delhi.

  • Rating- 5.0
  • Founded in- 2011
  • Contact- 098910 57170
  • Address- 251, E Of Kailas Rd, B Block, East of Kailash, New Delhi, Delhi 110048
  • Website- www.vrtelemarketers.com
  • Email- [email protected]
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VCare Customers:

VCare Customers, located in East of Kailash, Delhi, is a cloud-based customer care company that believes in helping various global companies provide customer care to their clients in an inexpensive way. Like all the call centers out there, it provides its customer’s service 24/7 which proves to be a major help in securing the client’s trust. It is the sister company of Call2Customers call center, and provides various services such as incoming calls answering service, technical support, DRTV/ direct response, inbound we chat, catalogue/ order taking, and much more. Moreover, it also has branches in foreign countries such as the USA, Canada, Dubai, as well as the Philippines. This is among the best call centers in Delhi.

  • Rating- 4.7
  • Founded in- 2011
  • Contact- +91-9891057170
  • Address- 251-252, Kailash Rd, Garhi, East of Kailash, New Delhi, Delhi 110065
  • Website- www.vcarecustomers.com
  • Email- [email protected]

Eminenture:

Eminenture is a BPO company that is located in Pitam Pura, Delhi. It offers information technology, and business management services globally. It also has clients belonging to nations such as the US, UK, Europe, Middle East and Asia Pacific regions. It specializes in knowledge consulting, IT solutions, and BPO services and its extensive range of services includes business transformation, research consulting, back offline services, AI and data science, web solutions, transaction processing, email marketing, back-office outsourcing, search engine marketing and contact center solutions, and much more. This is one of the best call centers in Delhi.

Saivion Outsourcing Services Pvt. Ltd.

Situated in Rohini, Delhi, Saivion Outsourcing Services Pvt. Ltd. is one of the main service provider companies which provides off-shore outsource services to all its global clients. Kabindra Sharma and Chanchal Sharma are the directors of Saivion Outsourcing Services Private Limited. It has various services to offer such as Data Entry, Web Design and Development, SEO, ePublishing, Content Writing, Photo Editing, marketing, and is also involved in accounting, book-keeping and auditing activities, tax consultancy, market research and public opinion polling, business and management consultancy, and so much more. A few of the customers that it has had the honour of serving over the years comprise the American Swan, Lacoste, Monica Vinader, etc. This is among the top call centers services in Delhi.

  • Rating- 4.5
  • Founded in- 2009
  • Contact- 91-11-27056337
  • Address- Aggarwal Chamber, Park Rd, Block A2, Chouturam, Rohini, New Delhi, Delhi 110085
  • Website- https://www.saivionindia.com/
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iPortes Software Services Pvt. Ltd.:

iPortes Software Services Private Limited commenced its journey in September of 2012 and is classified to be a non-government company. The directors of Iportes Software Services Private Limited are Shailendra Sharma and Tannu. It is an Indian company comprised of BPO, Web Design, Computer Technical Support Services, Call Center Services and so many others, and is also involved in software publishing, consultancy and supply software, operating systems software, as well as computer games software, for any platforms available. iPortes Software Services Private Limited is now considered amongst the best offshore BPOs and call center companies in India.

  • Rating- 3.2
  • Founded in- 2012
  • Contact- +91-1165658008
  • Address- RZ-10 Mahindra Park Pankha Road, New Delhi, Delhi 110059

FAQs:

Which is the no.1 call center in India?

Genpact Ltd. Is the no. 1 call center in India.

Which inbound call center pays the highest in India?

Connecting the dots’ is the inbound call center that pays the highest in India.

What does BPO stand for?

BPO stands for Business Process Outsourcing.

Which call center has the highest rating?

VR Telemarkers has the highest rating of 5.0.

Where in Delhi are the majority of call centers located?

The majority of call centres are located in East of Kailash, Delhi.

Do all the call centers operate 24/7?

Yes, all of the above-mentioned call centres operate 24/7.

What are the types of call centers?

The three most common types of call centres are inbound, outbound, and blended call centres.

Which call center has the highest experience?

SunTec India has the highest experience, followed by JindalX.

VCare Customers is the sister company of which ISO certified call center?

VCare Customers is the sister company of the ISO certified Call2Customers call centre.

Which is the most well-reputed travel BPO in India?

TravelsBpo is the most well-reputed travel BPO in India.

Conclusion:

The above mentioned are the top 10 call centres in Delhi that are open 24\7 and that fall under the list of the leading BPOs, some in Delhi itself, and some all over India. They are well-esteemed companies that have bled sweat and tears to win over the trust of their clientele and have been successful in doing so. At times, the customers tend to have had high expectations from the call centres, and even so, the call centres have unmistakably proved to be very flexible and help in dusting away the concerns and queries of their clients in a rather efficient and quick way.

So, if you are living in Delhi and are looking for help with any of your queries, or are in dire need of a job, this list is just perfect for you.


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Deepika Khare

Deepika Khare is a Digital marketing expert. She is having a 10+ years of experience in versatile industry. She deeply understands the content and marketing strategy in order to enhance the quality.