J&T Express – Startup Story | Founder| CEO | Funding | History | Competitors


J&T Express
J&T Express - Startup Story | Founder| CEO | Funding | History | Competitors
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Introduction:

The largest and fastest-growing markets in the world, Southeast Asia and China are served by J&T Express, a leading international logistics service provider. J&T Express was established in 2015, and its network now includes thirteen nations, including Mexico, Brazil, Egypt, Saudi Arabia, Vietnam, Malaysia, the Philippines, Thailand, Cambodia, Singapore, and China.

J&T Express, a one-stop e-commerce provider in Singapore, caters to online businesses in the market with three primary e-commerce solutions: last-mile delivery, fulfillment, and overseas delivery.

About J&T Express:

J&T Express image
J&T Express (Image Source: pandaily.com)

A logistics and express delivery business in Indonesia is called PT Global Jet Express, also known as J&T Express. The business, which was established in 2015 (under the name PT Global Jet Express), employs 350,000 people worldwide.

J&T has grown quickly since its inception, and by 2022, it will have reached Malaysia, Vietnam, the Philippines, Thailand, Cambodia, Singapore, China, Mexico, Brazil, Saudi Arabia, the United Arab Emirates, and Egypt. One of Indonesia’s two decacorn companies is this one. It was the 16th-largest unicorn globally and was valued at $20 billion in December 2021.

J&T Express Founder & Team:

Jet Lee and Tony Chen created J&T Express in 2015. The business’s main office is in Jakarta, Indonesia. Malaysia, Vietnam, Indonesia, Thailand, Singapore, Cambodia, and China have all received J&T expansion.

J&T Express founder image
J&T Express Founder (Image Source: mobile.twitter.com)

J&T Express History:

Entrepreneurs Tony Chen, who started the smartphone brand in 2004, and Jet Lee, the former CEO of Oppo Indonesia, established J&T in 2015. The name J&T translates to “speedy rabbit” in Chinese.

the Philippines, Thailand, and Cambodia in 2019; Singapore and China in 2020; Malaysia and Vietnam in 2018; and the UAE, Saudi Arabia, Mexico, and Egypt in 2022.

In 2018 and 2019, it was honored with the Indonesian Top Brand Awards. The company’s first all-cargo aircraft, J&T Express premium air freight, was introduced in March 2021. With investments from Boyu Capital, Hillhouse Capital Group, Sequoia Capital China, and Tencent Holdings, J&T had raised an additional US$ 2.5 billion by November, valued at US$ 20 billion.

According to reports, J&T intends to list in Hong Kong in 2022, and CICC, Bank of America, and Morgan Stanley are putting up their IPO. For roughly 6.8 billion yuan (approximately US$ 1.1 billion), the company purchased the logistics operations of rival BEST Inc. in China in December 2021.

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J&T began expanding into Saudi Arabia and the UAE in early 2022. Later, Latin America was added, with a new factory in Mexico. The business announced intentions to establish its MENA regional headquarters in Riyadh, Saudi Arabia, in February 2022 at LEAP, where it also hopes to create the largest smart logistics industrial park in the area. With the establishment of J&T Express Egypt in June of that year, it extended its network into 13 nations.

J&T ranked fourth among delivery services in 2019 and was Indonesia’s eighth unicorn. Investors valued the business at $8 billion as of April 2021. According to the Hurun Index, the company was the 16th-largest unicorn globally as of December 2021. It is one of Indonesia’s two decacorns.

J&T Express Name & Logo:

J&T Express image
J&T Express 9Image Source: prnewswire.com)

J&T Express Highlight:

Company NameJ&T Express
Founders Tony Chen
Started at2015
CompetitorsNinja Van, GOGOX & SiCepat
Websitehttps://www.jtexpress.com/
Revenue$68 million
Country Jakarta
Customer care Email[email protected]
Customer care Contact details+60 03-91716382
Company Valuation$99M
Industry Logistics; ‎express delivery
Headquarters Jakarta, Indonesia

J&T Express Revenue:

Revenue generated by J&T Express is $68 million.

J&T Express Funding & Investors:

  • On November 25, 2021, a Private Equity – II round of capital totaling $2,500M was made available to J&T Express.
  • Nine investors are in J&T Express. In the Private Equity – II funding round for J&T Express, Hillhouse Capital Management took part.
  • The deal structure for J&T Express is available beginning on November 25, 2021, for three investment rounds, including its Private Equity II.
  • J&T Express was worth between $6,00 and $7,800M in April 2021.
  • The most recent post-money value for J&T Express is from November 2021.
  • J&T Express bought one business. On October 29, 2021, they acquired Best Logistics Technologies – Express Delivery Business.

J&T Express Business Model:

J&T Express business model image
J&T Express business model (Image Source: j-t-express.en.aptoide)

J&T is applying the same strategy to China that has been successful in Southeast Asia, focusing on tier-2 and tier-3 cities, making significant investments, and enforcing harsh price controls. Jitu, or “speedy rabbit,” is the company’s brand name in China. Oppo, the company’s first Chinese partner, reportedly contributed an unknown sum to the Chinese section of the business.

According to Late Post, the majority of the orders processed by Jitu come from the online store Pinduoduo. In China, Jitu was already transporting over 20 million items each day by January 2021, capturing 10% of the market for logistics, trailing just ZTO, YTO, and Yunda Holding.

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A single shipment under 1 kg may now be purchased for as little as 1.05 yuan ($0.16) from J&T’s Chinese division, which is considerably less expensive than its competitors YTO and STO, who charge at least 1.20 yuan.

Services Offered thru J&T Express:

Indonesia is covered by J&T’s services. The company, in particular, pledges quick logistics in non-metro areas, with its J&T Super service guaranteeing deliveries in Java, Bali, Kalimantan, Sumatra, Sulawesi, and Batam within two days.

“By 2025, tier-2 and tier-3 cities in nations like Indonesia are anticipated to contribute close to 50% of online GMV [gross merchandise value]. Consequently, there will be a tremendous market opportunity for this in the future “Sriram from Kearney remarked.

The company is also vying for leadership positions throughout the rest of Southeast Asia, but entering China’s logistics market—the largest in the world—which has long been dominated by behemoths like STO Express, ZTO Express, YTO Express, and SF Express—represents a significant challenge for the company and its Chinese backers.

J&T Express services image
J&T Express services (Image Source: tirtawinata.com)

J&T Express Awards & Recognition:

J&T Express PH was honored at Asia Leaders Awards as Company of the Year for Services and as Fast-Moving Company of the Year.

J&T Express Competitors:

J&T Express’s primary competitors are Ninja Van, GOGOX & SiCepat.

J&T Express Latest News:

J&T sent 50 percent more parcels during Ramadhan 2020 than the previous year due to the COVID-19 outbreak in Indonesia, and it handled up to three million shipments per day.

Cities that have been badly impacted by the outbreak, like Surabaya and Tangerang, have received humanitarian supplies from J&T Express. Hospitals also received medical aid supplies.

J&T Express Future Plans:

On January 9, 2022, J&T Express, an international express logistics company, celebrated its second anniversary in Singapore. During this time, the company has experienced exponential growth and progress, including year-over-year double-digit growth in parcel volumes and an increase in the combined size of all of its warehouses which is roughly three times larger.

The expansion of J&T Express’ global network coverage will allow the logistics industry leader to help its customers as they further capitalize on the Middle East’s e-commerce growth and expand its reach outside of Asia as e-commerce becomes more cross-border. J&T Express’ network presently spans ten nations, including China, Indonesia, Vietnam, Malaysia, Thailand, the Philippines, Cambodia, Singapore, the United Arab Emirates, and Saudi Arabia.

FAQs about J&T Express:

Is J&T worldwide?

Access your overseas customers in more than 220 countries and regions with dependable air freight delivery.

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Is J&T Express a company?

J&T Express is an express firm with a focus on technology and web development. J&T Express, which was founded in Indonesia in 2015, has a vast network that supports delivery services across cities, between provinces, and throughout the entire country.

Who invested in J&T Express?

According to people familiar with the situation, J&T Express secured $2 billion in its most recent investment round from investors including Temasek Holdings Pte as the logistics company gets closer to seeking a Hong Kong initial public offering.

Who is the CEO of J&T?

Robin Lo.

How many days can deliver in J&T?

3.1 For the walk-in customers, the Sender may drop off the Shipment at any J&T Drop Point, Courier Point, or Premium Courier Point before 5 pm; Any parcel that is dropped off after the Cut-Off Time, an additional one (1) calendar day is required. Having said that, the parcel will be delivered in the next 48 hours.

What is the process of J&T Express delivery?

Go to the nearest J&T Express branch. Present the barcode generated during your drop-off booking. Give the packages for delivery to the staff. Pay the shipping fee.

What happens to parcels that are not delivered to J&T?

Please refer to Appendix A for a list of restricted areas’ postal codes. After 3 failed delivery attempts, the undelivered parcels will be held at J&T for a maximum of 7 working days. Parcels will be returned to the Client at the same price model of delivery charges.

How many times does J&T attempt to deliver?

4. How many delivery attempts will J&T Express make to my address? For Local non-Mall Sellers, J&T Express will attempt to deliver twice to the Seller’s address. J&T Express rider will contact Seller (via call or SMS) for every delivery attempt.

What is the difference between standard delivery and J&T Express?

In standard shipping, the regular delivery time ranges from two to eight days, while in express shipping it is around one day as the product is shipped via air couriers. In some cases, the shipment may even reach the recipient on the same day. Express shipping is apt for urgent and quick deliveries.

How much is the salary of J&T Express?

The average J&T EXPRESS monthly salary ranges from approximately Php 11,375 per month for Administrative Officer to Php 31,668 per month for Regional Sales Manager. The average J&T EXPRESS daily wage ranges from approximately Php 490 per day for Delivery drivers to Php 712 per day for couriers.

Conclusion:

Videos of protests and rioting at J&T Express Malaysia warehouses went viral on Malaysian social media on February 4, 2021. The incident, contrary to what had earlier been claimed online, was the consequence of a miscommunication concerning bonus payments, according to a statement later released by J&T.

The incident was blamed by the Ministry of Human Resources for an increased workload and issues with employee payments the following week. Several employees also made a video apology to J&T Express and its clients, noting that there are no pay discrepancies or deductions between the business and J&T Express Perak employees.


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Sai Sandhya