Just Dial: Case Study, Company Profile, Founding Members, and Many More


Just Dial
Just Dial: Case Study, Company Profile, Founding Members, and Many More.
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Introduction:

According to Wikipedia JustDial is an Indian internet technology company that provides local search for different services in India over the phone, website, and mobile apps. Founded in 1996 by VSS Mani, the company is headquartered in Mumbai, India. In addition to its headquarters, Justdial has offices in Ahmedabad, Bangalore, Chandigarh, Chennai, Coimbatore, New Delhi, Hyderabad, Jaipur, Kolkata, and Pune. 

In 2020 Justdial had 10,984 employees and a database of approximately 29.4 million listings and 536,236 active paid campaigns. On 16 July 2021, Reliance Retail acquired a 66.95% stake in JustDial for ₹3,497 cr.

Just Dial Company Highlights:

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About Just Dial:

Just Dial is an Indian internet technology company that is operating since 1996. The company is functioning under the ownership of Reliance Retail and operates from its headquarters in Mumbai, Maharashtra. It has offices in Jaipur, Pune, Delhi, Kolkata, Chennai, Coimbatore, Bangalore, Ahmedabad, Hyderabad, and Chandigarh. The company specializes in providing fast, reliable, and comprehensive information to its users through search engines.

It also offers services in more than 250 cities all over India. VSS Mani (CEO) and Abhishek Bansal (CFO) manage the company and support more than 10984 employees. Users can search for nearby businesses, restaurants, hospitals, schools, banks, and pharmacists. It is a location-based platform available on IOS, Android, and Windows with convenience. The application is available in various regional languages and offers 24/7 customer assistance. 

Just Dial Specialities:

Business-to-Business electronic e-commerce, popularly known as B2B e-commerce, involves the selling of goods and services. Here products are sold between businesses through an online sales portal and paid through digital channels. The B2B business sector is more detailed and research-oriented compared to the B2C sector.

The buyers in the B2B sector are professionals and have a user-friendly website for easy reach and search experience. It is essential to establish a long-term business relationship with the buyers in the B2B sector. Highlights include online assistance, a digital payment system, virtual product display, voice assistance, and an increased conversion rate. Hence, let us know about one such B2B e-commerce company.

What is Jd Mart:

Just Dial witnesses a surge for electric vehicles across 1000 towns cities

Just Dial launched a business portal called JD Mart that connects bulk buyers with wholesale sellers throughout India. The platform allows users to search for any necessary item or place with just a click. The interface of the app and the website is user-friendly, safe to use, and self-explanatory.

It includes images, videos, pricing, quantity, certifications, minimum order, and other specifications related to the items. The users can send inquiry calls, bargain before ordering, and ask for an official quotation. The app also offers catalog, reverse auctioning, and chatting and buying facilities to buyers and dealers.

Just Dial Founders:

justdial founder.jpg

Now that we have a basic idea about Just Dial and JD Mart App, it is time to know its founder. VSS Mani was born in 1966, the era of no phones and internet in Kolkata. He decided to pursue B.COM and chartered accountancy from Delhi University but dropped out due to a financial crisis. In 1989, Mani, with his client Rakesh Aggarwal, got the idea to start a company.

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He aimed to set up a platform that provides necessary information on-call or chatting with a person. But did not proceed further because of the lack of technology and internet connectivity. In 1994, he shifted to Mumbai and started his own publishing company called Wedding Planner which was distributed free with Times of India. 

Then next year, when things began to change, he decided to carry on with his plan to enter the telecom sector. So, in 1996, VSS Mani started the Just Dial Company, which was previously known as Ask Me and registered under the domain name www.justdial.com.

Just Dial| Justdial

Just Dial Products It Offers:

justdial products.jpg

After downloading the JD Mart app from App Store or Google Play Store, the next step is to register by entering your name and mobile number. The profile page consists of categories, logistics; managing orders, quotation requests, settings, privacy policy, and terms & conditions. The application has a section for all those who wish to become a seller on JD Mart.

The business details include company name, city, Pin code, area, contact person, mobile number, landline number, GST Number, and Primary Business Category. It offers apparel, chemicals, energy, furniture, jewelry, luggage, plastics, machinery, lights, shoes, medicines, and automobiles. You can also search for personal care, consumer electronics, two-wheelers, furniture, home appliances, toys, games, and garden supplies.

Justdial.im1

The tagline of the justice is Anything Anytime Anywhere. It’s said that it’s India’s number 1 local search engine for its users. Below you can see the logo of just dial. It provides a real-time chatting experience and bridges the communication gap between the customers and business dealers.

The Just dial Social service also allows the users to access news, TV, and visit various social media websites. The app has a product catalog, JD Pay Escrow, Trade Assurance, Manage RFQ, Reverse Auction, Send Enquiry, Logistics Integration, and Real-Time Dashboard.

You can shop for furniture, automobiles, mechanical components, household decorations, and laboratory instruments. Utensils, cookware, tableware, stationery, cosmetics, personal care, kitchen containers, and handmade decorative are available. The website also offers media, advertising, publishing, financial, legal, business management, leasing, educational, logistics, copywriting, and tourism services.

Just Dial Comparison with Competitors:

indiamart.jpeg

India Mart is one of the famous Indian e-commerce companies existing since 1996. It is functioning from its headquarters in Noida, Uttarpradesh, and supports more than 3600 employees. Dinesh Agarwal and Brijesh Agarwal are the founders of the company that specializes in internet marketing. The director’s panel includes Dhruv Prakash, Rajesh Sawhney, Vivek Narayan Gour, and Elizabeth Lucy Chapman.

India mart excels in providing B2B and C2C sales services and manages subsidiaries like Tolexo and 10times.com. It has won many awards like the Emerging India Award, Red Herring 100 Asia, Best Business App, Best Online Classified Application, and Video Content in a Business Website.

Main Competitors of JustDial:

  1. India Mart
  2. Urban Clap
  3. Sulekha
  4. TradeIndia
  5. Nearby

Just Dial Revenue and Growth:

2021 08 08 4

From Rs 668 crores in 2016 to Rs 953 crores in 2020, the company’s revenue has increased by around 43% while the profit from Rs 143 crores in 2016 has now increased to Rs 272 crores in 2020, a growth of around 91%.

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Just Dial offers some exclusive services like JD Omni, JD Pay, and JD Social. JD Omni is a business management solution that allows SMEs to transact and run an online business efficiently. JD Pay is a digital payment system through which all the users and vendors can make payments quickly and conveniently. JD Social is an official social networking platform that allows users to share all their information through messages.

Just Dial Acquisitions:

“RRVL on July 20, acquired 1.31 crore equity shares of ₹10 each of Just Dial at a price of ₹1,020/- per equity share from VSS Mani on the floor of the stock exchange through the block window facility. The acquisition represents 15.63% of the post-preferential issue paid-up equity share capital of Just Dial,” said RIL in a statement today.

The e-commerce platform has a web portal and an application available on the App Store and Google Play Store. The home page includes messages, search, orders, change language, post requirements, and pay, sell, and ship with India MART. Users can find apparel, clothing, garments, fruits, grains, vegetables, FMCG, dairy products, grocery items, consumer & electronics, and household appliances.

Just Dial Business Model:

To understand Just Dial’s business model, let us assume I own a repair shop and provide car repair services in a particular area. As a car repair service provider, I want my business to be visible to locals in the locality of my operation. So, I will pay some amount to Just Dial, and they will list my business on their platform. This will help me to get more leads from Just Dial users.

Now, if you live in my locality and need a car repair service, you can search on Just Dial about car repair services, and it will show me as one of the service providers. This will help me to convert you into one of my customers. 

just dial business model

In simple terms, Just Dial provides listing space to businesses on its platform in exchange for some amount of money. If a business provides some amount, it gets listed on Just Dial, and potential customers can reach out to the businesses by checking on Just Dial. The listing company’s major business strategies revolve around.

Just Dial Marketing Brand:

justdial.im
  1. Creating an extensive database of businesses.
  2. Garnering paid campaigns through the database.
  3. Increasing search users through marketing and brand building.
  4. Technological innovations.

Just Dial, which has been in the listing business for years now, has an extensive database of businesses through listings on its platform. The company has successfully converted the database entries into paid campaigns as businesses see value in getting listed. Just Dial has worked hard on its marketing and brand image, increasing its search users. As more users started using the listing services, businesses got leads.

Just Dial Awards and Accolades:

JustDial boasts of several awards and accolades, which they earned over the years. Some significant ones are:

  • Ernst & Young Awards – 2013: E&Y Entrepreneur of the Year (Services) Award
  • Young Turks Awards – 2012: Jury Special Commendation Award
  • VCCircle Annual Awards – 2012: Best VC-backed Media & Communication Company
  • Amity Global Business School – 2012: Amity Corporate Excellence Award for Customer Service
  • Citi Commercial Bank – Empowering growth of Emerging Enterprises 2012- Award For Innovation In Business Process
  • Red Hat and JBoss Innovation Awards – 2010- International Red Hat Innovation Award
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Faq’s about Just Dial:

Who is the Founder, MD, and CEO of Justdial?

V.S.S. Mani is the founder and Chief Executive Officer of our Company. A visionary and an experienced management professional, he has over 32 years of experience in the field of media and local search services. Prior to Justdial, he co-founded Ask Me Services and has also worked with United Database India Private Limited. He is involved in the formulation of the company’s growth strategies, planning, overall execution, and management. 

When was Justdial started?

Justdial Was started in the Year 1996 In Mumbai.

Is Justdial a good company?

Yes, Justdial is a Good Company to Work with. The Company has built its brand and reputation for a long time.

How does JustDial make money?

The company makes money from small businesses paying up to be sponsored listings, when someone, say, calls for a plumber much like Google. JustDial has more than 100,000 of them and, similar to Google, they only pay when they get a lead from the service.

Is just dial profitable?

Yes, Just Dial is Profitable.

How can I list my business on Justdial?

You can either list your business for free or get a paid listing.
For a free listing, just go to www.justdial.com/Free-Listing and provide all the necessary details of your business.

What is the business model of Justdial?

Justdial works on a collection of Data processes providing information to users through Phone, SMS, and the Internet. The Revenue model of the company is of Premium subscription or listing of classified ads, Analytical reports, and Data selling to buyers. Initially, it used to work as a telephone directory-based model.

Who took over Justdial?

Reliance Retail Ventures Limited has taken sole control of Just Dial Limited in accordance with the SEBI takeover regulations with effect from September 1, 2021.

What is just dial used for?

Just Dial Limited is India’s No. 1 Local Search engine that provides local search related services to users across India through multiple platforms such as website, mobile website, Apps (Android, iOS), over the telephone (voice, pan India number 8888888888), and text (SMS).

Is just dial bought by Reliance?

Billionaire Mukesh Ambani-led Reliance Retail on Thursday said it has acquired sole control of 25-year-old search and discovery firm Just Dial. The firm’s subsidiary Reliance Retail Ventures Ltd had in July announced a deal to buy a controlling stake in Just Dial for Rs 3,497.

Is JustDial Indian company?

JustDial is an Indian internet technology company that provides local search for different services in India over the phone, website, and mobile apps. Founded in 1996 by VSS Mani, the company is headquartered in Mumbai, India.

How many types of listing does just dial have?

There are two types of listings: free listings and sponsored listings. Any business can list itself for free on Just Dial.

What is the JustDial number?

088888 88888

Conclusion:

In the ongoing pandemic, the need to shift the offline business to offline business has become essential. The B2B and C2C applications are a one-stop destination for all the dealers, suppliers, and manufacturers. Websites like Just Dial, India mart, Amazon, Flipkart, Myntra, Zomato, Swiggy, and Big basket are famous in India.

Through online portals, users can shop for necessities and luxury items from home with convenience. They can also compare the prices of the products from various sites and save money by buying the best quality at an affordable price. So, what are you waiting for? Try out the user-friendly JD Mart app today, and share your experience with the world.


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aastha Mehta

Hello, all beautiful readers, this is Aastha Mehta. I am a BCom graduate aspiring to be a writer. My hobbies are reading novels, listening to music, writing one-liners, and learning new skills. In my free time, I like to read editorials, watch international dramas, surf the internet, and do online shopping. Hope you all have a fun time reading my articles.