What Does Real Time Call Center Coaching Look Like For Agents?
First of all, let’s define what we mean by “real-time.” In the call center world, real time coaching is when a coach interacts with an...
Scoopearth : Startup Story | Startup News | Trending Business News | Latest Tech News
First of all, let’s define what we mean by “real-time.” In the call center world, real time coaching is when a coach interacts with an...