5 Things You Must Check Before Hiring a Maxi Cab and Taxi in Melbourne


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Maxi cabs and taxis in Melbourne are both forms of public transportation that are available for hire. Maxi cabs are typically larger than traditional taxis and can accommodate more passengers and luggage. They can also be booked in advance for airport transfers and other special occasions. Taxis, on the other hand, can be hailed on the street or booked over the phone. Both maxi cabs and taxis are regulated by the Victorian government and all drivers must have a valid license and pass a background check. The fare for both types of transportation is calculated using a metered system and can vary depending on factors such as distance traveled and time of day.

License and Insurance: Make sure the maxi cab or taxi you are hiring is licensed and insured by the Victorian government. This ensures that the vehicle is safe and the driver is properly trained and vetted.

Vehicle Condition: Inspect the vehicle before getting in to ensure it is clean, well-maintained and in good working condition.

Driver Identification: Check the driver’s ID and make sure they match the details on the license displayed in the vehicle. This will ensure that you are getting into the vehicle of the authorized driver.

Fare and Payment Methods: Before starting your trip, confirm the fare and make sure the driver accepts the payment method you prefer.

GPS Tracking: Look for a Melbourne Cab Services that has GPS tracking enabled so that you can track your ride and share the details with someone you trust.

License and Insurance

It is important to ensure that the vehicle is licensed and insured by the Victorian government. This ensures that the vehicle is safe and the driver is properly trained and vetted.

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A licensed maxi cab or taxi will have a valid plate number which can be checked with the local transport authority. Additionally, the driver should be able to provide proof of insurance upon request.

It is also important to note that if a maxi cab or taxi is not properly licensed or insured, they may not be covered in the event of an accident or other incident, putting both passengers and the driver at risk.

It is also advisable to be familiar with the terms and conditions of the service, as well as with the fare and payment methods before you start your trip.

Vehicle Condition

When hiring a maxi cab in Melbourne, it is important to inspect the vehicle before getting in to ensure it is clean, well-maintained, and in good working condition. This can include checking things like the condition of the seats, the air conditioning, the brakes, and the tires.

You should also check the vehicle’s registration and inspection certificates. These certificates are usually displayed inside the vehicle and they ensure that the vehicle has passed its regular inspection, has a valid registration, and is roadworthy.

Additionally, ensure that the taxi or maxi cab you are getting into is smoke-free, this is now a legal requirement in Australia.

If you notice any issues with the vehicle, such as a strong smell of smoke or an obvious mechanical problem, you should consider finding another mode of transportation. A well-maintained vehicle will not only provide a more comfortable ride but also ensure your safety during the trip.

Driver Identification

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It is vital to check the driver’s identification before getting into the vehicle. This will ensure that you are getting into the vehicle of an authorized driver who has been properly vetted and trained by the transport authority.

The driver should be able to provide a valid ID upon request. The ID should match the details on the license displayed in the vehicle. This can include the driver’s name, photograph, and license number. The driver’s ID should also match the information provided by the company.

It is also important to note that all taxi and maxi cab drivers in Melbourne are required to pass a background check and adhere to strict regulations set by the Victorian government, so you can be confident that the driver you are getting into the vehicle with has undergone appropriate screening.

If the driver is unable to provide a valid ID, or if the ID does not match the details on the license displayed in the vehicle, you should consider finding another mode of transportation.

Fare and Payment Methods

Always confirm the fare and make sure the driver accepts the payment method you prefer before starting your trip.

In Melbourne, the fare for maxi cabs and taxis is calculated using a metered system, which takes into account factors such as distance traveled and time of day. The meter should be turned on as soon as the trip starts, and the driver should provide an estimate of the fare before you begin the trip if requested.

It’s also important to note that some taxi and maxi cab companies in Melbourne may charge additional fees for things like booking fees, waiting time, and extra luggage. So it’s good to ask the company or the driver about these fees before you start your trip.

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Most maxi cabs and taxis in Melbourne accept various forms of payment, such as cash, credit card, and mobile payments. Some companies also have their own mobile app for making payments. It is best to check with the driver or company beforehand about the accepted payment methods. This will help you avoid any confusion or delay at the end of the trip.

GPS Tracking

It is also recommended to look for a service that has GPS tracking enabled. This feature allows you to track your ride in real-time and share the details with someone you trust.

GPS tracking provides an added level of security and peace of mind, as it allows you to see the exact location of the vehicle and the estimated time of arrival. In case of an emergency, you or the person you shared the details with can contact the driver or the company and provide the location for quick assistance.

Additionally, GPS tracking allows for more efficient dispatching and better management of the fleet by the company, it also allows for an accurate calculation of the fare and reduce the chances of disputes.

Most reputable taxi and maxi cab companies in Melbourne have GPS tracking enabled on their vehicles, but it is always good to check with the driver or the company beforehand to make sure.


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