This post was most recently updated on May 19th, 2023
Alaska Airlines is among the low cost airlines in the US, offering a comprehensive and best service that is one of the best in aviation. The airline ensures, to the best of their capabilities, that customers booking, enplanement and landing is done hassle-free and without much inconveniences. For travelers, Alaska airline offers a plethora of utilities both at the airport and onboard including Alaska airlines flight check in, lowest airfare of Alaska airlines tickets, and much more.
In this blog, we have outlined comprehensively Alaska airlines responsibilities and key brief points that airlines have onus towards customers.
- Lowest airfare: Whenever a customer is making a booking, whether it’s on the Alaska airlines reservation webpage, or via Alaska airlines customer services, the first message or offering will always be the lowest fare. In addition, the customer can customize their airfare deal as per their aspirations and travel plans by selecting the requisite filters on the reservation webpage or by telling the customer care executive on phone.
- Delays, cancellations and diversions: Its Alaska airlines duty to inform customers about any possible delays, cancellations and rerouting. The airline has a robust policy of informing customers about any inconveniences related to flight management within 30 minutes. Likewise, the airline offers live checking of passenger departures and arrivals through live status and timetable tab, or you can toll-free telephone number 844-500-0535. Passengers can also inquire the same with the authorities at the airport, gate staff, and cabin crew.
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- Baggage arrangement: Alaska airlines transport cargo to international and domestic destinations. Onboard, customers can bring baggage as a checked bag and carry-on bag along with a few miscellaneous items. To bring baggage, Alaska airlines has a simple process. Passengers can book cargo/bags at the time of booking a flight or during the check-in process. Only one checked bag is allowed free of cost, otherwise quantity wise charges are assigned. You will be charged a fee of 100 dollars if you bring 2 or more checked bags.
In case of lost luggage, Alaska airlines has a policy of 48 hours of returning it or refunding the appropriate refund in case they failed to return the lost luggage. Customers can inquire about the same at the Alaska airlines phone number or customer care at the Alaska airline reservation webpage.
- Assisting disable or special need passengers: Skytrax has awarded Alaska airline a quite high ranking when it comes to taking care of passengers with special needs. At all bases of the Alaska flights check in, you will find gates, entry points, and departure points equipped with accessories like wheelchairs, shuttle transportation, and electronic carts. There is auditory, visionary, and cognitive support given on all airport bases to disable passengers. Passengers with special needs or who are blind can bring trained dogs without any charges onboard.
- Ticket Refund: Alaska Airlines ensures a timely refund to all the eligible candidates and it is usually done within 7 working days. Alaska airlines flight tickets are divided into refundable and non-refundable tickets, and the cancellation and refund policy differs accordingly. Irrespective of the ticket type, Alaska airlines reservation policies allow a complete refund if cancellation is done within 24-hours of booking and the booked flight is due in 7 days or more.
Furrow Friends: Alaska airline flights within the USA says travelers can bring a dog or cat onboard as well as in the hold. For both arrival and departure, a sum is charged in addition to the air ticket and the pet booking has to be done in advance, at least 48 hrs before the departure time.