In today’s age, most of our professional and personal communications happen in the digital space. Digital communications gained even more relevance during the pandemic owing to physical restrictions and lockdowns in different parts of the world.
In the corporate domain, digital and online communications play an important part in the functioning of a company. From emails to teleconferencing messages, employees today are expected to be familiar with the full potential of information and communication technology (ICT).
If you have heard the term ICT for the first time, you aren’t the only one. According to CBSNews.com, 43% of millennials across the world are unfamiliar with the concept of ICT even though they spend hours on the internet or their smart devices. Fortunately, you can do a lot to familiarise yourself with ICT either with a part-time diploma or by asking a field expert to mentor you.
Let’s dive into the meaning of ICT, its relevance in the corporate job market, the different kinds of ICT skills, and how to acquire them.
What is the meaning of Information and Communication Technology (ICT)?
Information and communication technology refers to all the technological devices and practices that are designed to interact with other people through digital mediums. ICT plays an important role in companies where digital media form the basis of corporate communications.
Gaining expertise in ICT can allow you to interact with people across different digital media and online platforms seamlessly. It can also complement your IT skills for everyday communication tasks like using a smartphone or backing up your email invoices from your computer.
What are the most important ICT skills?
Being proficient in ICT can require you to be up to date with many communications and technological skills. All ICT skills can be divided into the following categories.
- Email management and set-up: Email communications would constitute a major part of your interactions with colleagues and clients in your work life. Therefore, you should be able to send and receive emails of any kind across different email services like Outlook or Gmail.
- Online research: Irrespective of your job description and your professional domain, every job would require you to conduct some online research. Online research can include looking up the latest industry trends or figuring out credible resources for an official report.
- Social media management: With an increasing level of presence on social media for most companies, familiarity with different social media platforms is considered an essential skill.
Other ICT skills include being proficient in data and query management, word processing, online collaboration, and desktop publishing.
How can you hone your ICT skills?
Although you might already have some of the basic skills listed above, there is nothing wrong with further honing your ICT skills. There are plenty of free and paid resources and courses online that can teach you to operate different online communication technologies.
A key thing to master ICT skills is lots of consistent practice. This can allow you to apply your theoretical knowledge in real life and improve your communication skills. Invest in a good information and communication technology course today to take your corporate communication skills to the next level.