How do the Best Business Communication Apps Help You Stay Connected?

In today’s well connected world, staying in touch with both clients and colleagues can be a huge challenge. However, with the help of business communication apps, you can keep tabs on multiple conversations. Also, you can ensure that you never miss an important message or update commencing all the tasks at once. 

Therefore, you need something to bridge the gap between team members located in different countries. Organizations simply want to stay organized and productive. To achieve this seamless flow of interactions, these business communication apps will help you streamline workflow while increasing productivity. In this article, we will discuss the best apps with brief information about them. 

Read on to discover the best ones on the market today.

Importance of business communications:

In order to be successful, every growing business needs to have effective communication between its employees, clients, and customers. In the past, this was a challenge due to the reliance on face-to-face interaction, people gathering from different locations for in person meetings or telephone calls. However, with the advent of technology today, there are a variety of mobile apps that can help businesses stay connected and communicate more effectively.

Most used Mobile Apps Today:

In the present day, businesses started relying upon internet calling for many different reasons. Flexibility to talk from anywhere and Omni presence being the remarkable assets firms choose. Some of the best business communication apps that businesses use today include Slack, Zoom, and Google Hangouts. 

Slack App: To start with, slack is a text messaging app that allows businesses to create channels for different teams or projects. In addition, this makes it easy for employees to stay up-to-date on what’s happening in other parts of the company. 

Zoom: It is the most popular video conferencing mobile app that lets businesses hold virtual meetings or conferences. Undoubtedly, this is a great way to save time and money by not having to travel for in-person meetings from various locations. 

Google Hangouts: This is another video conferencing mobile app that businesses use for team meetings today. It also offers instant messaging and voice calls. Besides, this app is perfect for businesses that use Google’s suite of productivity tools like Gmail and Drive.

For Your Information;

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Practically, each of these mobile apps has its own unique features and benefits. However, they all share one common goal. And, it is to make business communication more efficient and effective. With the use of these tools, businesses can easily connect with their employees, clients, and customers no matter where they are in the world.

How to use business communication apps?

There are a variety of business communication apps available to help you stay connected with colleagues, clients, and customers. Here are some tips on how to use these apps to your advantage:

Prefer them to schedule regular check-ins with team members or clients using video conferencing tools like Skype or Zoom. This way, you can keep everyone updated on project progress and ensure that everyone is on the same page.

Use messaging apps like Slack or HipChat to quickly communicate with team members or customers. These mobile apps allow you to easily send messages and attachments without having to open up a separate email thread.

If you need to share large files with team members or clients, consider using a file sharing app like Dropbox or Google Drive. Because such apps can make it easy to share and access files from anywhere, which can be helpful when working on collaborative projects.

Softphone app benefits:


There are many benefits of using a softphone app for business communication. Perhaps, the most obvious benefit is that it can save your company money on long distance and international calls. With our Vitel Global Mobile app, you can make and receive calls using a VoIP service. They will be much cheaper than traditional phone services.

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Another amazing benefit of using a softphone app is that it can increase your flexibility and mobility. With a softphone app, you can make and receive calls from anywhere that has an Internet connection. This means, you can stay connected with clients and colleagues even when you’re out of the office.

In practice, employees can place and receive calls from any computer with an internet connection using a desktop softphone. This makes it possible for workers to stay in touch when away from the workplace. They might be in a coffee shop, airport lounge, or cabana by the pool. It also saves on hardware expenditures as users simply require a headset for the best call quality instead of a desk phone.

Integration of contacts: 

You can save time and effort to a great extent. The majority of desktop softphones retrieve contacts from external sources, including an individual’s email account. Therefore, employees no longer have to spend time and effort manually entering contact information if you configure your system with a softphone app. Also, some apps offer the whole company directory automatically. They also let users add and change contacts to lists within the mobile app’s user interface. This is how employees maintain a well-curated and structured contact list.

Customer service:

By providing seamless customer service and increasing productivity, Vitel Global mobile app is helping businesses stand out from the competition. There is the least number of missed calls if you use softphones. Besides, there are more opportunities to connect with clients, and improved customer engagement for customer service executives. The softphone technology enabled Omni-channel communication. This ensures that businesses are just a phone call away from their customers, allowing them to completely rethink their relationships with customers.

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Finally, using a softphone app can help to improve your customer service which is Vitel Global’s Unique Selling Proposition. With our softphone app, you can have access to features like call forwarding and voicemail, which can make it easier to manage your calls and keep your customers satisfied.


To conclude, business communication apps are essential for any business today. Because, they help you stay connected with your team, collaborate effectively and streamline the process of getting work done. 

Remember that there are so many options to choose from. And, it can be daunting to find the right app for your team. We’ve rounded up some of our favorite business communication apps that offer a variety of features included in our plans. And, we are sure to meet all your needs when it comes to staying connected and productive at work. Give them a try today.

Adil Husnain

Adil Husnain is a well-known name in the blogging and SEO industry. He is known for his extensive knowledge and expertise in the field, and has helped numerous businesses and individuals to improve their online visibility and traffic. He writes on business, technology, finance, marketing, and cryptocurrency related trends. He is passionate about sharing his knowledge and helping others to grow their online businesses.