Undoubtedly, the Salesforce economy is booming. Right from 2019 to 2024, IDC anticipated that 4.2 million new jobs would be created in Salesforce. This simply means there is a huge opportunity to start a brand new career in one of the most exciting industries out there.
In an acquisitions role, the company’s CAGR is at a whopping 24%, with first-quarter revenue in 2020 at $3.74 Billion.
“I’m delighted with our outcomes of this quarter, and especially excited to have delivered the historical revenue in Q1 and operating cash flow of nearly $2 billion which is up at 34% year-over-year,” said Mark Benioff, CEO.
The company has gone above and beyond in developing analytics and other cloud tools that act as a virtual assistants that every salesperson needs.
As per the latest research, the Salesforce economy is growing faster than talent can keep up. For instance, there are 4x Salesforce developer positions open than the actual Salesforce developers are in the market! Further, Salesforce’s innovation makes it difficult for star performers to stay on top of all of its new products. This simply means that each new Salesforce release offers newcomers a chance to beat veterans to33 the punch.
But how to get a job in Salesforce is undoubtedly a challenging one.
In this article, we’ve outlined the essentials of joining the Salesforce and the two most common ways Salesforce Developer training and Salesforce admin course you can take to get a job in Salesforce.
What is Salesforce?
Before we forward with the essentials of getting a job in Salesforce, it is important to know Salesforce is.
Indeed, Salesforce is the world’s leading SaaS-based popular CRM platform. SaaS simply means Software as a Service and is a cloud computing term that means services delivered from an App or web browser. Think of Spotify, Dropbox, Netflix, or Gmail. All these popular organization provide SaaS-based services.
CRM stands for Customer Relationship Management. Each and every organization in the world will be using some CRM. It simply helps you record who your target customers are, what interactions you’ve had with them, and what products/services they have purchased.
For instance, if you are running a hairdressing salon, you might be maintaining your customer records in a spreadsheet or a notebook. If you’re running a catering company, you will also have the same, or if you are running a 10,000+ employee international conglomerate, you will need CRM software. Instead of hosting this software on a server in your company’s basement, the service is delivered through your web browser.
Why should you get a job in Salesforce?
Before diving deep into the steps you want to take in order to kick start your journey at Salesforce, we believe it’s important to highlight some of the reasons for building a career in Salesforce. Let’s take a look.
Salesforce offers its valuable employees a 100% match up to 6% of the individual’s salary. While the rate is outstanding, the company stops matching at $5,000 per year, which is low for large technology companies. However, this also means it’s easy to max out your 401k savings each year, which many employees claim to do.
- Life and disability insurance
- Like most tech companies, Salesforce offers broad insurance options in these domains. Here’s what you can expect.
- Life Insurance: Supplied through MetLife. It provides 2x the amount of eligible pay and easily maxes out at $1.5 million.
- Short Term Disability: For many employees, it will cover 80% of on-target earnings, up to $5,000 per week.
- Long Term Disability: It will cover 66.67% of on-target earnings for all employees. The plan duration and the extent of coverage after returning to work vary significantly.
- Employee stock purchase plan (ESPP)
- As the name suggests, ESPP allows employees to buy stock in the company they work for. Stocks are generally sold to employees at a discounted price to incentivize them to buy.
- At Salesforce, employees can pay the lower of two prices (offering date & buy date price) and get an extra 15% discount on shares. Under this plan, employees can utilize a maximum of 15% of their income to buy stock.
- As compared to other tech companies, Salesforce’s plan is pretty good. Some organizations (i.e., Amazon, Google) don’t offer ESPPs at all but have heavy RSU components in their packages. Many large companies who offer ESPP provide a 15% discount but max out at 10% of income (i.e., LinkedIn, Apple).
Be Part of an Inclusive Community
The Salesforce ecosystem is very welcoming, helpful, and collaborative. The Salesforce community is also known as the Ohana and involves internal employees, those who work for the clients, partners, or ISVs, and freelance professionals.
Being a part of the Ohana community simply means sharing the same culture that the Salesforce platform builds on while ensuring trust, innovation, growth, and equality in everyday life.
Helps You Building up the Required Skill Sets
With the rapidly growing demands, every profession requires a time-to-time upgrade of knowledge and skill to thrive in the industry. Just like that, having an upgrade of skills is a must with the growing needs of the digital world. You can enhance your career with the latest skills and upgrade your skill sets with the varied online courses.
Moreover, many industry experts discuss these latest upgrades through their blogs, learning resources, seminars, and conferences. You can keep yourself updated with the same and keep up with your skills for your smooth Salesforce Career.
Access to Heaps of Training Opportunities
Salesforce is popular for having one of the most comprehensive training offerings in technology which is provided free too. Trailhead is a Salesforce online learning platform through which Salesforce experts can upgrade their skills as per their time while also being connected to a vast community of their fellow learners for any advice and support.
Two Best Approached in the Salesforce Ecosystem and the Skills You Need for Each
Before you start thinking on how to get a job in Salesforce, you should decide which of the two major roles you want to apply for:
- Salesforce developer
- Salesforce admin
To land either of these roles, you don’t always need prior Salesforce experience. However, you will still need to show that you can pick up the platform quickly. Here’s a quick overview of these roles — and the skills you will need for each.
The Salesforce Developer
Do you know many Salesforce requests can be resolved simply through point-and-click configuration? However, coding is still required for more complex business functionality.
That’s where QuantoKnack’s Salesforce developers training comes in. We help you in designing and implementing complex business solutions that require custom integrations, pages, or recurring system-wide actions. Developers are always needed wherever admins are, but they can also find work as product developers at Independent Software Vendors (ISVs) which are the companies that sell custom Salesforce apps.
The Skills You Need:
Salary You can get: $117,361
The Salesforce Admin
Salesforce has become the leading CRM due to its ease of use — both for end-users and administrators. Administrators work across the Salesforce platform as in-house Salesforce resources and implementation consultants. Hence, many admin jobs involve no code whatsoever.
When you opt for the Salesforce admin course offered by QuantoKnack, your responsibilities in the Salesforce company typically include solving user issues, creating and scheduling the custom report and dashboards, making minor updates, and implementing major enhancements through point-and-click configuration.
The Skills You Need:
If you do not have any past CRM or database administration experience (like Microsoft Dynamics, Netsuite, an ERP, etc.), that’s okay. It’s still pretty helpful to call out transferable skills, such as data modeling and analytics knowledge (think SQL, data visualization platforms like Tableau, or MS Excel or Access) or experience with other point-and-click web tools (such as website builders or related coding platforms).
Furthermore, as many admin jobs require some prioritization and requirement-gathering, any project management or consulting experience is a huge plus.
Salary You can get: $100,750
As mentioned above, you probably don’t need any coding knowledge for this role. The more, the better, but many organizations don’t see it as a prerequisite for admin jobs.
How to get a job in Salesforce
If you’re searching for that first job in Salesforce, you’re probably not just wondering what skills you need but how to get your foot in the door. Here are the six most common paths we’ve seen into the ecosystem, which can all work for admins and developers alike:
If you actually want to get a job in Salesforce, it’s essential to understand everything you can about Salesforce and how it helps companies across the world.
It is essential that you have a bit of a tech background. Still, for others, you will have to understand how digital systems and CRM platforms enable businesses to grow faster and help them serve their customers better.
Now you will argue that learning the technical side of Salesforce is much easier than the business side. Well, understanding how you can apply the products to build a robust and customized solution that supports a business is a vital piece of the puzzle. There will be a business requirement at the heart of any technical solution, and it’s important to understand how Salesforce solves these requirements.
Build Your Network
When you have determined to start your journey in Salesforce, you don’t have to be alone. There are many networks you can join and get in touch with the Salesforce community. The best option is to leverage social media platforms like Twitter. It is one of the ideal places to interact and learn from experienced professionals and keep yourself updated about the Salesforce platform.
Furthermore, the Salesforce Trailblazer community is highly recommended. This is a popular community forum belonging to Salesforce professionals, where you can seek guidance or assistance from an expert.
Start Your Training
Wouldn’t it be awesome if there was a site where you would receive comprehensive training on all the areas of Salesforce?
At QuantoKnack, we offer live, instructor-led Salesforce developer training and a Salesforce Admin course that helps you gain the skill set needed to ace your certification exam and enjoy a bright career in Salesforce.
The learning materials and real-world project-based training are designed for our learners to understand the Salesforce and its features at their own pace. Register yourself for QuantoKnack’s live training and certification program and fulfill your dream of getting a job at Salesforce.
Get Salesforce Certified
Once you have some level of understanding of Salesforce, it will be time to look at getting certified. Salesforce has over 35 certifications that include different products, disciplines, and experience levels.
Having a Salesforce certification will be a major requirement for most jobs, and at a base level, you will at least need a Salesforce Administrator certification. This certification will be your first milestone on your path to becoming a Salesforce expert. It also confirms to potential employers that you have an excellent level of understanding of the platform.
Although the Salesforce Certified Administrator exam is not easy, it can be passed by those that really put their time and effort into learning the platform.
Get Salesforce Experience
While it’s not easy for people to get a job with just a Salesforce Certification, you’ll need some form of practical, real-world experience for most roles.
This is the typical chicken and egg situation, where you cannot get a job without any experience, and you can’t get an experience without a job.
However, you are learning to become a Salesforce professional, so getting creative and creating a solution is the name of the game! The following are some of the ways you can get more experience without getting a job.
- Super badger – These are similar to Modules in Trailhead; however, it’s about 10x larger and harder! They run you through some complex business challenges, and you must design a solution that meets the business needs. Super badgers: They are not easy, but they can be a great addition to your CV.
- Volunteering – This is an amazing way to help out a Nonprofit and get some well-needed experience.
- Real-World Projects – Just because you are still learning doesn’t mean you can’t work on a real-world project. Putting together some business requirements and building out a Salesforce Developer Org to meet the specification is an excellent way to mock a real-life client project. At QuantoKnack, we prepare you with real-world projects so that you can get hands-on experience and easily land your dream job.
Start Applying for Salesforce Jobs
Once you’ve all the knowledge, certification, and the right amount of experience, the final step will be to put yourself out there and start applying for your desired Salesforce job.
At this point, you will also have a clear point of view of where you stand. You will have to be fully focused, motivated, and calm and prepare yourself to hunt for that ideal job.
No matter which path you prefer, remember that knowledge is power. Get yourself familiarized with everything you can about Salesforce.
We hope this article armed you with all the information you need in order to get started with your Salesforce job.
And, remember QuantoKnack is here to help you train, certify, and get ready to face real-life situations. Let us help you advance your career and land your dream job.