The business communication landscape has seen a dramatic transformation in the last decade. With remote working becoming a norm, companies have become heavily reliant on business communication tools to keep teams connected and to communicate effectively with their employees and other stakeholders.
Business communication tool- a necessity for today’s workplace
Business communication tools have become an integral part of a company’s workflow. Using the right communication tools for business not only enables seamless team collaborations, but it also helps companies and leaders to communicate with transparency.
Modern communication tools for business include a range of functionalities to support enhanced productivity, cloud storage and instant communication. Here are how companies benefit from using business communication software:
1.Facilitates distributed collaboration
Traditionally, team collaboration meant getting an entire team together in a meeting room to discuss ideas and solve problems. Collaboration was limited to the capacity of a room or the physical availability of attendees in the meeting location. Companies also needed to bear the cost of travel to carry out an effective collaboration.
With the help of the right enterprise communication tools, businesses can connect from anywhere. Apart from communicating in real-time, these tools also allow businesses to share files, brainstorm and collaborate asynchronously.
2.Enables unified communication
Modern business communication software is an amalgamation of different forms of communication. It enables users to make audio and video calls, instant messaging and file sharing all in one platform. There is a multitude of technologies in the market that offer unified communications in different forms. For example, Clariti is a SaaS-based unified communication tool that facilitates context-based communication.
Clariti combines emails with chats and organizes them into Workspaces based on context. It also provides advanced collaboration features such as group calling and screen-sharing and allows third-party integrations for users to improve productivity.
3.Enables cloud-based storage
Information storage technologies have transformed over time. From paper documentation to on-premises storage systems, companies have gradually made a shift to digitalization. However, with remote and hybrid working models coming into the picture, data accessibility became a challenge. Remote employees needed a faster and easier solution to share and store files safely.
Cloud storage tools like Dropbox are an effective and secure alternative to on-premises storage systems. Users can access data and files remotely from multiple devices. Cloud storage acts as a remote database which makes data easily retrievable at any time. Companies must choose a cloud storage platform which suits the needs of the team.
4.Simplifies work through task automation
Modern business communication tools are designed to improve employee productivity. These tools help employees to automate tasks so that they can work more efficiently. Many business communication and productivity tools have inbuilt task automation features like Calendars, task reminders, Meeting schedulers and project time tracking etc.
Task automation allows users to automate repetitive tasks and focus on other relevant work. It brings out employee creativity and efficiency.
Business Communication Software: Top Communication tools for businesses in 2022
Today, companies need tools for many needs like communication, collaboration, document management and data security. Companies should choose tools that streamline their workflow and increase team efficiency. It is best to find a software package that serves as an all-in-one solution for business. Here are some communication tools for business:
1.Clariti
Clariti is free and ideal for small and medium businesses to boost team communication and drive productivity. It is securely hosted on Amazon Web Services, providing total reliability, 100% uptime and trusted security of all your work data. Clariti combines all your communications from emails, chats, calls, documents in cloud storage and to-dos in one app. Clariti’s Workspaces are an easy way for businesses to be more productive. It is a hub that integrates all the essential tools to boost team productivity and increase communication response speed. Workspace brings all communication to one place. Users can create a separate ‘Workspace’ for every relevant topic. All communications and information relevant to the Workspace topic can be kept together. This makes information easily accessible and prevents frequent switching between different apps.
2.Dropbox
Teamwork and collaboration are essential for improving business productivity. Dropbox is a highly effective information management tool that helps teams work simultaneously from anywhere and store all important information securely in one location. This ensures that all the members of the team have access to the same pool of documents and have a hassle-free online collaboration with complete transparency. Dropbox also facilitates real-time document editing, notetaking and secure file storage.
3.Proofhub
Proofhub is an all-in-one project management tool that helps users plan, assign, organize and prioritize work effectively. It makes team collaboration much easier and helps teams to complete projects in a cohesive and timely manner. In this way, teams can work on multiple projects simultaneously without missing out on important details. It helps teams to stay in sync and achieve team goals on time.
The platform offers many features like time tracking, workload capacity and progress monitoring, task managers, status updates and instant messaging.
4.Microsoft Teams
Microsoft Teams is one of the most popular business communication software businesses use globally. It offers many features like audio and video calling, instant messaging and other collaboration features like a Digital Whiteboard and Planners. It also allows users to integrate other internal project management tools like Wrike, Trello and Mural.
Microsoft Teams has recently launched ‘Power Automate’, which creates workflow automation. These capabilities allow users to streamline their workflow by automating tasks like team approvals.
5.Trello
Trello is a project management and team collaboration tool that can be used to break down complex projects and list ideas on a colourful board of cards. The application is easy and has a visually appealing interface that helps users organize their notes creatively with unique features like maps and calendars and generate charts and infographics. Its drag-and-drop functionality makes it very easy to use.
6.Basecamp
Basecamp is a real-time business communication software that helps teams stay connected. With to-do lists, calendaring, due dates and file-sharing, Basecamp provides a way for teams to keep track of priorities and actionable items. It is easy to use and facilitates collaborative working for teams. Basecamp also enables secure file storage and sharing.
Conclusion
Companies must choose a multi-faceted tool that helps employees stay connected and maximizes team efficiency. These tools not only facilitate real-time communication, they also streamline work processes through automation. They are quite useful for employees and managers who want to focus on more important tasks and give everyone in the team a clear idea of team goals and responsibilities.
The efficiency of a modern business is defined by how it leverages technology. Business communication tools are significant for organizations to facilitate proper internal and external communication. An organization must ensure that all its communications are clear and consistent. Using the right communication tools can enhance the quality of communication among employees. This plays a vital role in driving employee engagement and retention.
