CRM tools are used globally to maximize business management and customer relationships.
In this article, we will take a look into the role of CRM software and Vtiger CRM features.
Table of Contents
The idea of CRM software:
Just a few years back, there was no concept of CRM tools, and businesses were struggling to manage their everyday tasks and, most importantly, create strong relations with their customers. Eventually, people started to consider the importance of business and customer management tools. Hundreds of tools were developed to meet the needs of industries and enable them to increase their management capabilities. These tools mainly focused on the needs of large-scale industries.
The launch of Vtiger CRM:
In the year 2004, a company thought of designing a powerful yet affordable tool that would help small and medium-sized business owners interact with their audience and manage day-to-day tasks easily. Vtiger CRM was earlier used by a few companies. With time, businesses realized that the software is extremely powerful and highly customizable, making it better than many other tools. They switched to Vtiger as their management tool. This helped them gain their customer’s trust by interacting with the audience effortlessly.
The role of Vtiger developers:
Millions of organizations started to use Vtiger CRM for their everyday tasks. The need for VTiger developers also increased. These developers are experts in their fields and help businesses transform the software according to their needs. They charge a favorably low cost compared to the developers for other CRM tools. Offering the most reliable Vtiger services, they can help businesses make the most out of the tool.
Importance of CRM tools for Small businesses:
In today’s world, even small-sized businesses need effective and powerful tools to manage their everyday tasks and streamline processes. This software helps businesses excel in their management game by automating operations such as scheduling, tracking, ticketing, etc.
Vtiger CRM is a leading business management tool that can be customized for every business depending on their requirements and needs. The software is highly customizable, allowing the users to set up by configuring additional extensions or integrating software tools.
Top 5 Vtiger features for small businesses:
Now, let’s discuss some of the best Vtiger features and extensions that make it a perfect tool, especially for small businesses.
- Contact Management: The first problem that a business owner faces when establishing their company is contact and data management. Vtiger is a tool that offers advanced features to manage all the contacts easily in the form of records. The records are accessible for the employees with just a few clicks.
- Lead management: Vtiger creates a record when a new lead is generated. This helps in tracking the lead’s progress and increasing the effectiveness of the sales pipeline. Vtiger allows its users to automate the sales pipeline tasks, including task assigning, reports generation, follow-up emails, etc.
- Marketing management: Another concern for businesses is promoting their product and services to the mass audience. With Vtiger’s email marketing and other useful Vtiger extensions, the marketing team can automate their marketing campaigns and get maximum results.
- Document management: Having different software for every task can be expensive for small businesses. Vtiger, with its document management capabilities, allows the admins to manage and create official documents and share them with other members for collaboration.
- Customer support: Small businesses often struggle with managing and maintaining customer data and interacting with clients to resolve their issues. Vtiger allows you to not only handle customer queries but also solve their issues with the software tool.
Additionally, the software can be customized to suit the unique needs of every business. After analyzing your company’s details, you can consult a service provider to help you set up the software by adding additional Vtiger extensions, integrating software, and customizing the layout.
An affordable business management tool:
The large scale or enterprise-grade businesses can install expensive tools to handle their data and manage day-to-day tasks efficiently. But small businesses are unable to find a strong yet budget-friendly and affordable tool to enhance their business efforts and take the management game to the next level. But Vtiger is a perfect tool for small businesses. The software is highly customizable yet affordable and can be tailored for every business.
Wrap up:
Vtiger has two versions: open-source and cloud-based. In comparison, cloud-based vtiger has more advanced capabilities and customization offers. Small businesses can even make use of the open-source version to maximize their sales and engage with the audience. Both versions of Vtiger CRM are highly featured and powerful. The software is cost-effective, which makes it popular among small businesses. If you are looking for a suitable tool to manage your tasks and improve efficiency, do consider Vtiger CRM.
