Successful organizations thrive on the core pillars of a happy and motivated workforce. A complacent team can pave the way to more productivity, efficiency, and ROI. On the other hand, a dissatisfied team of employees can cause limited growth spurts, missed deadlines, frequent creative blocks, and other atrocious results. 

Almost all employees spend a substantial amount of time in their workspaces, and they have certain expectations from there. When their expectations go untouched, it leads to job dissatisfaction and employee attrition. According to a survey by Gallup, only 15% of global employees are engaged in the work they do. Yes, technology has conquered the throne of work ecosystems, and techniques like Work Scheduling are increasingly used by organizations to keep their workforce on track. However, employee retention is still a dilemma, which is why an employee satisfaction survey is the need of the hour. 

What is an employee satisfaction survey, and why is it needed?

Did you ever spend your time in the thinking limbo, pondering about how your staff perceives the organization? Or how they feel about their work-life balance and employee-employer relationships? Undoubtedly your HR managers leverage several tactics to get the answer to these questions, but conducting an employee satisfaction survey is one of the simplest and best ways to answer if an employee is happy in your organization or not. 

Just like customer satisfaction surveys that focus on customers as valuable feedback providers, employee satisfaction surveys tend to gauge the overall satisfaction of an employee, their role in your company, and your company’s role in their lives. The sole idea behind an employee satisfaction survey is to gain insight into your workplace and instill motivation by assessing your business performance metrics. 

Employee satisfaction surveys have questions that aid in identifying if an employee is satisfied with their role and how they can be trained to reskill and upskill. Also, organizations spend a lot on hiring new employees for different positions annually. Thus, asking the right questions can be beneficial in resource scheduling and identifying employees that might be an attrition threat. 

What are the right questions?

If you have been searching for the right questions for your employee satisfaction survey, we have compiled a list for you. Here you go! 

#1 Ask about the management

Most employees leave their jobs because of issues with the management. Even if you don’t see any employee-management issues on the surface, consider asking questions like:

• How satisfied were you with the management?
• Is there anything you would like to change with our management?
• Did our management seem invested in the success of your team? 
• Does our management value your personal/family time? 
  

This can help to uncover problems like micromanagement, communication gaps, hierarchy issues, and more that go beyond employee retention. 

#2 Ask about the environment at the office

Employees need to feel their workspace as their second home. Otherwise working in a dull, monotonous atmosphere can lead to massive attrition. If you don’t want your employees to leave your workspace due to the environment ask questions like:

• Do you like the level of comfort in your office workspace?
• Have you been provided with the assets and resources you needed to perform optimally in your job?
• What do you like/dislike about the company culture? 

#3 Ask about the employee’s relationship with the organization

It’s also crucial to understand if your employees feel like they are a part of your organization and if they value your brand just like theirs. To assess their emotional connection with the brand, ask questions like:

• Do you see yourself working in this organization after a couple of years?
• Do you have the company goals transparent in front of you?
• Do you think that this company can offer you the opportunity for professional and individual career growth?
• Are you overall satisfied with your job?

#4 Consider the teamwork

Even when the management does its work seamlessly, teamwork culture can have some unprecedented impact on employee satisfaction. To analyze an employee’s satisfaction with their teams, ask questions like?

• Is your team a source of support at work whenever you need help?
• Does your Team lead or seniors encourage and inspire you to do your best at your job?
• Do you like being a member of your team? If the answer is no, what would you like to change? 
• Have you ever witnessed partiality? 

#5 Don’t overlook other aspects

Also, think holistically and ask questions like:

• Do you feel that your opinions are heard and valued by the organization?
• Does your job offer you a good work-life balance?
• Are you passionate about your job, and are you upgrading your skills or learning from others to go beyond your limits and fulfill a task?

Takeaway

The key is to keep the surveys as simple as possible. Surveys should not be challenging for your employees. Getting through the week is already daunting for some employees with all the deadlines, PPTs, post-work hour zoom meets, and whatnot. Keep the survey simple with easy, engaging questions that can help to improve employee satisfaction and bring enormous value to your organization. Also, along with this survey, keep resource management software in the loop because they have a centralized database to simplify scheduling and create a more adaptive workspace.