Table of Contents
Introduction:
The two main facets of trade and commerce are collection and distribution. Logistics has regained relevance, particularly in these times of increasing e-commerce. According to a KPMG analysis, the e-commerce retail logistics sector has a 2018 valuation of USD 1.35 billion and is projected to increase by 36% by 2023. In order to meet this expanding demand, four former Blue Dart employees founded Ecom Express in 2012. The e-commerce sector can now use Ecom Express’s nationwide express delivery services. Let’s learn more about the development and successes of this firm, which has made a name for itself as one of the top delivery services in the nation.
Ecom Express Tracking – Company Highlights:
| Company Name | Ecom Express Tracking |
| Headquarter | Gurgaon, India |
| Industry | Logistics |
| Founded | 2012 |
| Founder | T.A.Krishnan, K.Satyanarayana, Manju Dhawan & Late Sanjeev Saxena |
| Website | https://ecomexpress.in/ |
Ecom Express Tracking – About:
Ecom Express Limited is one of the leading end-to-end technology-enabled logistics service providers to the Indian e-commerce sector. T.A. Krishnan, Manju Dhawan, K. Satyanarayana, and the late Sanjeev Saxena, who together had more than 100 years of experience in the Indian logistics and distribution business, created Ecom Express in 2012. The company has its headquarters in Gurugram.
The company has been able to establish its position in the market thanks to a distinctive business plan that is built on the capacity to provide services, scalability, customization, and sustainability. For first-mile pickup, processing, network optimization, and last-mile delivery, Ecom Express makes use of its cutting-edge technology and automation solutions. Products offered by the company include Ecom Digital Services, Ecom Express Services, and Ecom Fulfillment Services (EDS).
Ecom Express Tracking – Industry:
The Indian logistics industry, valued at $160 billion in August 2021, employs more than 22 million individuals. It was projected to grow at a CAGR of 10% and reach $215 billion by 2022, with Ecom Express emerging as a significant player in this market.
Ecom Express Tracking – Founder and Team:
Ecom Express Limited is a prominent technology-driven logistics service provider catering to the Indian e-commerce sector. Established in 2012 by T.A. Krishnan, Manju Dhawan, K. Satyanarayana, and the late Sanjeev Saxena, the company boasts a wealth of experience in the Indian logistics and distribution field, totaling over 100 years. Ecom Express is headquartered in Gurugram, India.
The company has been able to establish a position in the market thanks to a special business strategy that is built on the capacity to provide services, scalability, customization, and sustainability.
- Co-founder K Satyanarayana is a founder of 1 business.
- The co-founder and co-founder of two businesses is Manju Dhawan.
- Sanjeev Saxena, a former co-founder, is a founder of one business, an angel investor in two businesses, and a director of one business.
- One firm was founded by T A Krishnan, Co-Founder.
- The director of one company is Girish Lakshman Sunder.
- Two firms have Himanshu Vishnu Nema, a director, on their boards.
- Director Kalpana Iyer serves on the boards of two organizations and founded two organizations.
- Manas Tandon, a director, serves on the boards of four businesses and invests as an angel in one of them.
Ecom Express Tracking – Startup Story:
Four former Blue Dart employees who had together worked in the logistics industry for more than 25 years founded Ecom Express. Back then, in 2012, the markets weren’t as strong as they are now, and the e-commerce industry was just getting ready for exponential development. And the logistical service wasn’t nearly as good as it is now.
Sanjeev Saxena, Manju Dhawan, K. Satyanarayana, and T.A. Krishnan, four Blue Dart Express business professionals who would later found Ecom Express, sat down to dine with them. As they were leaving, they were still buzzing with ideas for their new logistics company. Ecom Express Limited is a prominent technology-enabled logistics service provider in India’s e-commerce sector. Founded in 2012 by T.A. Krishnan, Manju Dhawan, K. Satyanarayana, and the late Sanjeev Saxena, who collectively possessed over a century of experience in Indian logistics and distribution, the company is headquartered in Gurugram. Ecom Express has gained a strong market presence due to its unique business strategy centered on service excellence, scalability, customization, and sustainability.
Ecom Express Tracking – Mission and Vision:
The business wants to simplify delivery for online shoppers. The company’s aim and vision are to “provide small and major e-commerce businesses end-to-end technology-enabled logistics solutions.”
Ecom Express Tracking – Name, Tagline, and Logo:
The tagline of Ecom Express is
“We Offer Possibilities In Every Direction.”
The business’s website features the motto
“Simple Solutions. High Impact,” along with the statement “We Make E-Commerce Shipping Easy.”
The term “Ecom Express” alludes to the company’s collecting and delivery services provided to the e-commerce sector.
Ecom Express Tracking – Business Model:
The clients of Ecom Express are other businesses that engage in e-commerce. Ecom Express also serves banking, insurance, and financial sector businesses with services through its digital offerings. Market titans such as Amazon, Flipkart, Clovia, Myntra, Paytm, Nykaa, and others are among Ecom Express’ clients. The deliveries that Ecom Express delivers and the associated commissions it receives account for a significant amount of its revenue.
Ecom Express Tracking – Revenue Model:
The company’s projected yearly revenue for FY20 is $167.48 million. Revenue for Ecom Express climbed from INR 579 Cr in the fiscal year 2017–2018 to INR 1018 Cr in the fiscal year 2018–2019, a 76 percent increase. 2018-2019 was a successful year for Ecom Express in terms of revenue attainment as the net loss also decreased from INR 526 Cr to INR 129 Cr during the same year.
| Legal Entity Name | Date of incorporation | Revenue | Net Profit | Employee Count |
| ECOM EXPRESS LIMITED | Aug 27, 2012 | – | – | 836 |
| ECOM EXPRESS EAST PRIVATE LIMITED | Jul 20, 2015 | – | – | 958 |
| ECOM EXPRESS PRIVATE LIMITED | Aug 27, 2012 | -$50.2M (as of Mar 31, 2020) | -$50.2M (as on Mar 31, 2020) | – |
Ecom Express Tracking – Products and Services:
Both the “Ecom Express Service” and the “Ecom Ground Service” are considered Express services. Online orders for products are picked up from vendors or warehouses and delivered to end users by Ecom Express Service. Ecom Ground Service, on the other hand, is intended expressly to deliver large and awkward objects.
The services provided by Ecom Digital Services include contact point verification (CPV), industry-specific cash, check, and document collection, as well as e-KYC-Aadhar-based biometric verification.
Ecom Express provides warehousing and order management services under the Ecom fulfillment services umbrella. In terms of warehousing, customers can pick the location and amount of space needed based on their needs.
Ecom Express Tracking – Funding and Investors:
With its most recent fundraising of $20 million from the CDC group in March 2021, Ecom Express has collected a total of $485.4 million in funding during the six funding rounds it has seen. In August 2022, the company, which is funded by Warburg Pincus, had a valuation of $760 mn.
Amazon, which wants to purchase a majority stake in the logistics and delivery company to own it, is most likely to provide funds for Ecom Express. Amazon wants to acquire the bulk of the company because, unlike its rival Flipkart, it does not have a dedicated logistics and delivery service. This is supposed to aid Warburg Pincus in escaping custody. When reported, the negotiations were in their early stages.
- The $301M total grant amount.
- Latest Funding Round: Series C, $39M, October 3, 2022.
- The total valuation as of October 3, 2022, is $735M.
| Date | Stage | Amount | Investors |
| March 9, 2021 | Venture Round | $20 mn | CDC Group |
| December 16, 2020 | Private Equity Round | $250 mn | Partners Group |
| December 10, 2019 | Venture Round | $36 million | CDC Group |
| September 11, 2017 | Private Equity Round | $25.38 mn | Warburg Pincus |
| June 4, 2015 | Private Equity Round | $113.56 mn | Warburg Pincus |
| September 9, 2014 | Venture Round | $13.36 mn | Peepul Capital |
Ecom Express Tracking – Employees:
There were 31,907 workers there. As of May 23, 19385 people were employed at Ecom Express. The overall number of employees is 12522 less than it was on June 23.
Ecom Express Tracking – Challenges Faced:
Since its inception, one of Ecom Express’s main challenges has been raising money. Later, Mohit from Oliphans provided the funds to resolve the problem. The founders then used their own personal funds to contribute to the total financing of the company. Ecom Express was able to effectively raise capital for its Series A investment round thanks to Peepul Capital’s organization of a funding deal for Rs 100 crore.
Ecom Express Tracking – Acquisitions:
For $500–600 million, Amazon.com Inc. is in preliminary discussions to purchase more than 51% of logistics juggernaut Ecom Express Ltd.
Ecom Express Tracking – Growth:
In addition to operating in over 2400 towns spread across more than 25,000 PIN codes in India, Ecom Express is present in all 29 of the nation’s states. Being able to reach every door in every village inside a state makes the company the first private logistics company in India to anticipate a full-state coverage plan. Twenty states, including Andhra Pradesh, Assam, Bihar, Chhattisgarh, Delhi, Goa, Gujarat, Haryana, Jharkhand, Kerala, Madhya Pradesh, Maharashtra, Odisha, Punjab, Rajasthan, Tamil Nadu, Telangana, Uttar Pradesh, and West Bengal, give this full-state coverage. The corporation can reach over 1.2 billion people with this deep-reach technique.
Ecom Express began operating in 35 cities, using 42 delivery facilities and employing over 300 people. The company eventually expanded to Kashmir as a result of the success it had by July 2013, and gradually it noticed a significant increase in consumer demand in Mumbai, Delhi, and Surat. As a result, it quickly expanded its operations, first to these cities and then to the others. Currently, it employs more than 36,000 people and ships 80,000 items per day from 2,500 delivery locations spread throughout 2400 different cities.
Ecom Express Tracking – Partners:
Fabindia, Caratlane, Hopscotch, Decathlon, CoolWinks, and are the main partners.
Ecom Express Tracking – Competitors:
- Ecom Express is now ranked fourth among its 48 active competitors.
- 17 of its rivals have funding, while 9 have given up.
- Over the course of 104 investment rounds with 566 investors, Ecom Express and its rivals have collectively raised over $3.13 billion in funding.
- In the total competition set, there are 2 private unicorns, 3 public, and 6 acquired enterprises.
- The top rivals include Safexpress, eKart Logistics, DHL, FedEx, DTDC, Delhivery, Blue Dart, and Delhivery.
Ecom Express Tracking – Awards and Achievements:
2017
- Excellent Position in the E-commerce Logistics category of the CII Scale Awards.
- ISCM LSP Awards for Best E-commerce Logistics Partner.
- 11th Express Logistics and Supply Chain Leadership Awards: Most Disruptive Startup Logistics Idea, Supply Chain Disruptor of the Year.
- BW Disruptors Prizes.
- Entrepreneur India Awards for SCM and Logistics.
- Best Cloud Implementation: BW CIO Imperatives.
- The Global Logistics Excellence Awards recognized a female supply chain icon for the year.
- Awarded by the Enterprise IT World.
- Third Edition of the CIO Power List: Transport and Logistics Icon.
- Acknowledgment for BML Munjal Awards Expert Panel Evaluation.
- CIOS Awards for Innovation.
2018
- Express Logistics and Supply Chain Leadership Awards’ 12th annual Exemplary Women Leadership Award.
- CII Scale Awards for E-commerce Logistics.
- LIMCA Book of Records: Fastest Setting Up of Delivery Centers in India by a Logistics Company.
- Entrepreneur India Awards for SCM and Logistics.
- The Global Logistics Excellence Awards recognize the best last-mile partners and supply chain CIOs.
2019
- Icon for the Strategic Transformation of Finance – CFO Power List.
- Awarded CIO 500.
- The Indian Oil Logistics Excellence Awards recognize the year’s fastest-growing logistics company.
Ecom Express Tracking – Future Plan:
The Bangladeshi logistics company Paperfly has currently received two investments from Ecom Express. While the first investment was made in January 2021, the second investment—which totaled Rs 34.3 crore—was made in the company on April 19, 2022.
| Name of the Company | Investment Date | Investment Amount | Lead Investor | Funding Round |
| Paperfly | April 19, 2022 | $4.48 mn | Yes | – |
| Paperfly | January 13, 2021 | $11.8 mn | Yes | Corporate Round |
Conclusion
In the following two years, Ecom Express expects to hire about 15,000 people. Ecom Express wants to be the finest benefactor and solutions provider for logistics services in the e-commerce business by expanding its footprint beyond just significant cities and towns to many tier II, III, and IV cities as well as the hinterlands. The objective of the Ecom Express is to lead the industry with a collaborative set of principles that includes Integrity, Commitment, Openness, Respect, and Passion.
FAQs
What does Ecom Express Tracking do?
This company offers comprehensive shipping services to e-commerce businesses, providing end-to-end logistical solutions to the sector. Their services encompass pickup and drop-off, try-and-buy, complete order tracking, fulfillment, reserve logistics, and more. They also offer a user-friendly mobile app for streamlined biometric data verification through an Aadhar-based e-KYC system.
When was Ecom Express Tracking founded?
It was founded in 2012.
Who is the founder of Ecom Express Tracking Corporation?
T.A. Krishnan, K. Satyanarayana, Manju Dhawan & Late Sanjeev Saxena together founded Ecom Express.
Who is the CEO of Ecom Express Tracking Corporation?
Ecom Express, a leading logistics solutions provider to the e-commerce industry, has appointed Ajay Chitkara as its new Managing Director and Chief Executive Officer.
Who are the main competitors of Ecom Express Tracking?
The main competitors are DTDC, Delhivery, Blue Dart, DHL, FedEx, eKart logistics, and Safexpress.
