Microsoft Dynamics POS: About, Benefits, Features, Types, and many more

Microsoft Dynamics POS
Microsoft Dynamics POS: About, Benefits, Features, Types, and many more


Microsoft Dynamics POS is an end-to-end retail solution that provides visibility throughout the entire business. Customer engagement capabilities include store operations, channel management, order management, marketing, and business intelligence.

Microsoft Dynamics POS
Microsoft Dynamics POS

Microsoft Dynamics Point of Sales (POS)

Since 1992, Microsoft Dynamics Point of Sales has been supporting leading POS solutions and continuously strives to make POS solutions better for retailers.  With an intuitive POS solution like Microsoft retail businesses can benefit from higher productivity, centrally stored information, and omnichannel selling opportunities. It enables retailers to have a single and cohesive view of customer habits.

Microsoft Point of Sale (POS) is a retail-management program for single-store business proprietors who want to digitize their cash registers. It consists of two software components: one is a point-of-sale screen, similar to a register, where cashiers ring up customer transactions; the other is a store-management program for logging inventory, tracking employee hours, and creating purchase orders. 

What is a POS system?

POS stands for “Point of sale”. A POS system is used to conduct sales at brick & mortar and eCommerce stores Gone are those days when retailers used a cash register to process sales after which the data was transferred to accounts and stock list. Today, with the help of retail POS software you can simplify your billing, promotions, returns, and much more.

A full-featured enterprise POS system can handle sales monitoring and reporting, analytics, inventory tracking, mobile connectivity, customer data management, employee management, and robust integrations.

Types of POS systems

Mobile POS 

A Mobile POS system or mPOS uses an electronic device such as a smartphone, tablet, or another mobile device as a terminal at which you can attach a credit card reader. It is highly portable and allows you to attach other peripheral devices such as barcode scanners and receipt printers.

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Terminal POS

A terminal POS is a software/hardware-based system that carries add-on peripherals such as barcode scanners, credit card readers, receipt printers, and cash drawers. These systems have extensive capabilities including inventory management, reporting and analytics, payment receipts via email, CRM, and customer loyalty programs.

Cloud POS

cloud POS is an online or web-based POS which can be easily used with your existing hardware such as a computer, tablet, and printer.These systems have all the functionalities of a terminal POS. The only difference is that, instead of being installed on a server that is run by you, a cloud POS system is installed in data centers that are maintained by the POS vendor.

What are the benefits of a POS system?

The benefits of procuring a POS system for your business in this article are:

  • Better Inventory Management.
  • Simple Invoicing.
  • Quick Payments.
  • Better Customer Management.
  • Better Customer Orders.
  • Better Purchasing / Supplier Order Management.
  • Better Customer Experience.
  • Better Customer Satisfaction & Loyalty

What are the Features of the Microsoft POS ? 

With MS Dynamics POS’s end-to-end solution, the entire business is enabled with full visibility. In comparison to POS system cost, the benefits are far-reaching. It provides customer engagement capabilities, such as  order management, channel management, marketing, and store operations. It also includes bank-office capabilities like financials and procurement.  

Microsoft Dynamics Point of Sale Features 

Save Time and Cost:

Designed to automate POS functions, it helps save time and cost. Microsoft Dynamics Point of Sale is an easy-to-use application that allows users to manage inventory, track sales and customer information. Microsoft Dynamics POS allows seamless integration of information from accounting software.


The user-friendliness, along with customization, functionality and accessibility it offers for small to medium-sized retail stores, makes it an ideal solution for businesses aiming for growth.

Not only can it be utilized for multiple businesses but it offers the ease of accessibility from any device. 


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With Microsoft Dynamics POS solutions, business owners have the flexibility to streamline their day-to-day operation

Ease of Accessibility  

Microsoft POS systems are not only used for different businesses; they also provide ease of accessibility from multiple devices. This accessibility makes it easier for companies to meet the requirements and demands specific to their needs.  

Microsoft Dynamics POS Systems Specifications and Compatibility

 Cloud-based POS systems

In this type of deployment option, the Retail Server and Channel Database are hosted in Azure, while sharing the same hardware station. This configuration supports offline capabilities, while also connecting devices such as printers, cash drawers and payment terminals. 

 Store Scale Unit with Offline Capabilities and Local Hardware Station

This deployment option is more traditional as all services run in-store on locally deployed hardware. A Retail Server and local Channel Database enable wither MPOS with offline capabilities and/or Cloud POS Server with Cloud POS. It can be set up in a one-box deployment topology on a single computer or in a multi-box topology on numerous computers.

 Connectivity Limitations

Store Scale Unit, with offline capabilities should be chosen if above mentioned real-time service calls are not a priority. All other deployment options require some level of dependency on connectivity. On the other hand, POS becomes inoperable, when internet connectivity goes down. While hardware station deployment with offline capabilities allow you to make use of the offline capabilities, the POS operations are limited to local operations.

Frequently Asked Questions About Microsoft Dynamics POS:

Is there any free trial available for Microsoft retail software?

There is, unfortunately, no free version of Dynamics RMS available and there is no provision for a free trial either.

What are 4 four features or functions of a point of sale POS system?

Some important features of point-of-sale software covered in this article are : Invoicing: Selling, Buying, Renting, and Repairing. Inventory Management. Customer Orders and Suppliers Orders Management.

What is the purpose of the point of sale?

A point of sale, or point of purchase, is where you ring up customers. When customers check out online, walk up to your checkout counter, or pick out an item from your stand or booth, they’re at the point of sale. Your point-of-sale system is the hardware and software that enable your business to make those sales.

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How does a POS system improve efficiency?

A POS system powers up inventory management. This eliminates the risk of having to scramble for inventory and ensures that you will always have the right items on hand in your establishment, at the right time, and in the proper quantities. 

What are the 5 hardware components of a POS system?

Popular POS hardware components include:

  • Barcode scanner. A POS with a barcode scanner is a must for busy retail stores. 
  • Receipt printer. Paper-based receipts are becoming less popular with customers
  • particularly for low-value purchases. 
  • Scale. 
  • Kitchen/order printer. 
  • Cash drawer. 
  • Customer-facing display.
  • Card reader.

What is a POS app?

Point of sale apps (POS) are the place in a store or elsewhere where the actual business transaction takes place.

Can I do POS with my phone?

Any Android-based smartphone or tablet can be transformed into a mobile POS with the ‘Tap on Phone’ app and an activated near-field communication – a form of wireless data transfer available on most phones today.

What is POS terminal hardware and software?

POS systems are composed of hardware and software that work together to enable payment processing and inventory tracking, among other useful functions. Hardware for a POS system can be as basic as a tablet or smartphone and a card reader.


Microsoft Dynamics POS systems are perfect for small to medium-sized businesses of the whole or single-chain store. This software help retailer who want to expand to facilitate it due to functionality and scalability. It also helps expand businesses beyond a single language or region. 

MS Point of Sale systems, integration with top financial software in the market is possible. Using advanced and reliable tools like advanced purchasing, receivables management, multidimensional inventory management, and customized reporting, retailers can meet the needs and demands of the ever-growing retail industry.  

Scoopearth Team


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