Top Features Your On-Demand Delivery App Must Have

Image Source -Foodpanda Business Model : Check Everything to Have Insight into is its Working & Revenue Model
Image Source -Foodpanda Business Model : Check Everything to Have Insight into is its Working & Revenue Model
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The food delivery app development business is on the rise and has seen significant growth after the pandemic. According to Statista, the global online food delivery market will cross the  1.02 trillion dollar mark in 2023. An increase in registrations and revenue on major delivery service providers such as DoorDash, Uber Eats, and Grubhub supports this claim.

Needless to say, the on-demand delivery app development has perks and benefits for restaurants and investors alike. A user-friendly food delivery app can improve sales and business visibility while enticing users to place orders. However, to build one, you need a comprehensive guide on food delivery app development.

But if you are in a hurry, we’ve made the long story short and concise. You need to focus on the key versions of your app to address:

●        Consumers’ desires

●        Restaurants’ needs

●        Courier delivery requirements

Below are the top features that you must consider during on-demand delivery app development.

Service Provider’s Delivery App Version

Restaurants are the main beneficiaries of food delivery apps as they help them display menus and generate sales. So, your first aim should be to facilitate them and make the process easy for them. To ensure this, make sure your app has:

●        An admin dashboard

●        Order management portal

●        Payment management feature

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 Above all, restaurants will need content management access to add their business information to your app. Such a feature will help them add menus and cuisines, which they can easily bundle with other offers.

Consumer Version

Consumers are the end-users of apps, so don’t forget their needs during food delivery app development. There are some key aspects that you must not ignore.

Easy User Registration

It’s obvious, but developers often tend to ignore the basics while working on the registration page. There are millions of apps, and each asks the user to provide details for signup. As a result, the registration process has turned into a dull and irritating task. If you are going for on-demand food app development, try making user registration as easy as possible.

A good way to do so is by allowing users to register with their contact numbers instead of email addresses. If possible, let them register using their social media accounts to offer more ease.

Search and Filter

The key to success when it comes to food delivery apps is attention to detail. Everyday users like to order their favorite meals from preferred restaurants using the search filters. You should ensure the app has refined filter options so users can search and find specific restaurants or cuisines. Precision and accuracy are the two key factors that you should acknowledge and oblige.

Push Notifications

The only thing that’s better than email for businesses is push notifications. Not only do they engage the target audience, but they also encourage them to open the food delivery app.

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You can use the push notifications to let users know about the latest deals and biggest discounts. These are a great way to entice foodies and urge them to try newly added restaurants. Furthermore, you can send push notifications to let the users know when their order is ready or about to arrive.

Secure Payment Gateways

Today’s users have a lot of payment methods, and your app must accept the major ones. Your food delivery application must accept debit and credit cards, cash, and other digital payments like Apple Pay. Having diverse payment options will ensure the user or the delivery guy doesn’t face any inconveniences.

Live Order Tracking

Order tracking is one of the must-have features of an on-demand food delivery app. On the one hand, it adds transparency and allows users to view the order progress. On the other hand, live tracking enables them to see their order’s location in real-time.

In-App Messaging

Every great food app has an in-app messaging feature to strengthen communication. This adds a human touch and allows them to personalize their food order further. In-app chatting can happen between the users and the restaurant or delivery guy. Furthermore, the user can tell or guide regarding payment options, routes, or specific order details.

Reviews and Ratings

On-demand delivery app development is all about credibility, reliability, and transparency. If users aren’t happy with their order or delivery service, give them the opportunity to express their views. Reviews will enable them to rate the service, which will lead to improvements.

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Delivery Provider’s Version

The success of a food delivery app heavily relies on how well it’s interlinked with the 3PLs. For this reason, you must pay attention to details during the on-demand food add development. Your goal should be to ensure it can easily be connected with third-party logistics. If the restaurants have their own fleet, allow them to register their courier team members.

The Bottom Line

Food delivery app development requires an understanding of the local market on your part. You should add and include features considering the requirements of restaurants, users, and courier service providers. So, make sure the registration process on your food app is easy. Furthermore, add features like search filters, multiple payment gateways, order tracking, and in-app messaging to facilitate your app users.

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Jesper Arthur

Jesper Arthur Is a highly experienced SEO expert with over three years of experience.