BPO or business process outsourcing has a huge market hold in this fast-moving world. These BPO companies have gradually expanded or expanded in vast corners of the world. They have set up these outsourcing centers to get hold of customers, helping them and communicating for better understanding. Usually, we get tons of calls, most for life insurance, credit card, feedback call, etc. But they are huge market monsters that provide job opportunities to youngers. Top 10 Bpo Companies in New York.
Here are the top 10 BPO companies in New York-
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Horatio
Do what you do best; Hire Horatio for the rest
Horatio is a next-generation and tech-enabled customer support outsourcing firm that provides a reliable and trusted handpicked team to allow businesses to “do what they do best and Hire Horatio for the rest.” Horatio partners with high-growth and innovative companies to develop their customer support strategy and provide a dedicated, handpicked team to execute.
- Address: 900 Broadway, Suite 404
- New York, NY, 10003
- Contact no: +1 305-467-6167
- Email: info@hirehoratio.com
- Website: https://hirehoratio.com/
Aidey
OUTSTANDING CUSTOMER SUPPORT & SALES OUTSOURCING
Aidey is a Business Process Outsourcing company providing businesses of all sizes with an efficient way to manage their operations through flexible and cost-effective outsourcing solutions. Different brands use Aidey’s diverse services, which include: Customer Service, Technical Service, Sales Development, and Outbound/Inbound Sales functions. Companies from the SaaS, e-commerce, hospitality, and services industries use Aidey’s services to streamline their operations for peak efficiency and create flawless customer experiences.
By using Aidey’s services, their customers establish and scale successful and cost-effective operations that balance the needs of all the participants in their ecosystem – from management at headquarters and all the way to the end customers who are at the heart of their process.
- Address: Manila, Metro 436543, PH
- Contact no: +972-77-223-6660
- Email: info@aidey.net
- Website: https://aidey.net/
MindSpace Outsourcing Services Pvt. Ltd.
Accounting, Payroll & CFO Services
Mindspace Outsourcing has a flawless record of delivering outsourced bookkeeping services to growing and changing businesses in all industries. Their small business bookkeeping services help you to conduct some of your company’s recurring internal activities.
We can outsource your organization’s routine activities, such as financial bookkeeping, tax services, monthly bookkeeping services, and general ledger accounting, to reduce your costs and increase efficiency. MindSpace Outsourcing offers professional bank reconciliation services for small and medium-sized businesses.
- Address: Mindspace Outsourcing Services Pvt Ltd. 99 Wall Street #1379, New York NY 10005
- Contact no: +1 786 871 2066
- Email: info@mindspaceoutsourcing.com
- Website: https://www.mindspaceoutsourcing.com/
Anserve Inc.
Telephone Answering Excellence
Anserve Inc., a leading phone answering services provider, offers professional answering services for healthcare providers, government agencies, and businesses, large and small. Their agents are trained in customer service, data security, and HIPAA compliance.
Voicemail can lead to missed opportunities for a business, so Reserve answers the call when you cannot, after hours, and on weekends and holidays. Reserve offers high-quality telephone answering services, with state-of-the-art technology to answer the phone even during widespread power disruptions.
We offer appointment scheduling and emergency answering services in over 200 languages. Get 24/7 high-quality telephone answering services for your business, and take your business to the next level.
- Address: 1250 Route 23 North Butler, NJ 07405
- Contact no: 800.980.9770
- Email: info@anserve.com
- Website: https://www.anserve.com/
LawyerLine™
They do customized call handling, potential client intake, consultation payment processing, outbound calling, appointment scheduling, and smart blocking. Seamless CRM Integration with Clio, Rocket Matter, Nextiva, Law Ruler, Lawmatics, PracticePanther, and more.
Unlike our competitors, our answering service only answers calls from law firms.
- Address: 25 Mountainview Boulevard
Basking Ridge, NJ 07920 - Contact no: 800-645-6200
- Email: @corp.lawyer.com
- Website: https://www.lawyer.com/
Answering Service Care
Smiling Faces That Care
Their business is all about helping us manage, cover, and attend to your business. As their name implies, they are committed to answering your phone calls 24/7 with care, compassion, efficiency, and professionalism. Easy set-up. 24/7 Total coverage. No contracts.
Friendly to your bottom line. For just a fraction of the price you might pay to hire a 9-to-5 receptionist to cover your phones, you can outsource your answering service needs to our virtual receptionist team and allow us to cover your calls every day, all day, all year long, including nights, weekends, holidays and even times of disaster such as hurricanes or blizzards.
We are Feature Rich
As a premier U.S.-based live answering service, we provide a wide range of tools, features, and options that can be customized into a robust combination for you and your team. Their live 24/7 answering service provides us with the opportunity to forward your calls to our live operators who can support you in many ways. They are committed to making every phone call we receive a positive and productive one.
- Appointment Setting
- Call Recording
- Bilingual Operators
- Email Marketing
- Follow Me
- Virtual Receptionist
- Address: 541 South State Road 7 Suite 7 Margate, FL 33068, US
- Contact no : (800) 430-6511
- Email: wecare@answeringservicecare.com
- Website: https://www.answeringservicecare.net/
EXL Service
OPERATIONS MANAGEMENT ANALYTICS
EXL (NASDAQ: EXLS) is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption. Using our proprietary award-winning Business EXLerator Framework™, which integrates analytics, automation, benchmarking, BPO, consulting, industry best practices, and technology platforms, EXL looks deeper to help companies improve global operations, enhance data-driven insights, increase customer satisfaction, and manage risk and compliance.
EXL serves the insurance, healthcare, banking, financial services, utilities, travel, transportation, and logistics industries. Headquartered in New York, New York, EXL has approximately 25,000 professionals in the United States, Europe, Asia (primarily India and Philippines), Latin America, Australia, and South Africa.
- Address: 320 Park Ave 29th floor, New York, NY 10022, United States
- Contact no: +1 212-277-7100
- Website: https://www.exlservice.com/
FirmsDesk
Quality yet affordable customer support
We provide high-quality yet affordable customer support at $1299/month/person. They have over 700 customer support specialists with 10+ years of experience working with top companies like Amazon, Microsoft, and GM. We will be your extended customer support team. Feel free to schedule a call with them to explore how they can help you out with your customer support needs.
- Address: 2502 La Branch St, Houston, TX 77004
- Contact no: +1 786 600 1276
- Email: jobs@firmsdesk.com
- Website: https://firmsdesk.com/
Virtusa Polaris
Accelerating Business Outcomes
On 3 March 2016, Virtusa Corporation acquired a majority interest in Polaris Consulting & Services Limited. VirtusaPolaris, our new market-facing brand, represents the combined strengths of Virtusa and Polaris, including our strong software engineering heritage, deep domain expertise, and focus on applying innovation to solving critical core business issues for clients. Having successfully completed the integration, we are now moving to the parent brand of Virtusa.
- Address: Virtusa Corporation, 225 Liberty Street, 34th Floor New York, NY 10281
- Contact no: +16469164000
- Email: janedoe@virtusa.com
- Website: https://www.virtusa.com/
Boldly
Remote staff for demanding founders and executives
It used to be that to get the most talented people to work for them, companies had to find, recruit, and employ talent, with the myriad complexities hiring entails, from legal to payroll to HR administration.
But now a change has happened. Businesses have discovered they can subscribe to almost everything, saving significant time and effort. In the same way that they get the software every month without the hassles of ownership, they’re now subscribing to highly-qualified long-term staff without the hassles of employment.
Subscription Staffing company Boldly employs a team of world-class marketers, project managers, executive assistants, and more—and makes them available on-demand, allowing businesses to quickly get a hand-matched remote talent for the exact number of hours they need each month with the convenience of a simple monthly payment.
- Address: 295 Madison Ave12th Floor, New York, 10017
- Contact no : (800) 430-6511
- Website: https://boldly.com/contact/
Frequently Asked Questions (FAQs)
What is an outsourcing service?
It is a business outsourcing service that helps businesses reach audiences and business processes. BPO refers to the process of contracting standard business functions to be handled by a party outside of the company.
Which are the best BPO companies in New York?
All are the best ones.
Are BPO companies all the same?
No, they are not all the same, but some similarities exist.
What kind of work does a BPO do?
Outsourcing service, web development content writing, etc.
What services does a BPO provide?
All kinds of services.
What kind of salary does a BPO provide?
Approx. 10k-50k
Is a job at a BPO company considered good?
Yes
What is the basic requirement for a job in a BPO company?
Graduation is sufficient.
Are BPO companies similar to MNCs?
No, but they are part of MNCs
Which is the more popular BPO company?
All are most evidently trusted.
Do all BPO companies have call centers?
Yes
Is a BPO company a profit-earning company?
Yes, very much
Conclusion
All these BPO companies are the best at what they do and provide the best service they can. All these companies are located in New York and provide high outsourcing services. Along with the services they have good employment opportunities.
